Ecommerce Coordinator

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment.

The Ecommerce Coordinator is responsible for managing and optimizing the product catalog and content across Our Owned and Operated (OOO) websites and various online marketplaces. This role ensures the accuracy and quality of product listings, enhances user experience, and supports digital marketing efforts.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up, add, and update the full catalog of products on Our Owned and Operated (OOO) websites and online marketplaces including Amazon Walmart, Staples.com, etc.

· Manage the content for each product, including product detail pages copy and images, enhanced content, pricing, product attributes, parent/child relationships, schema markup and meta data.

· Create and update, as needed, OOO website landing pages, blogs, and other content pages.

· Conduct regular audits of product listing content, pricing, and categorization to identify and fix any errors or inconsistencies.

· Manage cross-sells, up-sells, and related products on OOO websites.

· Monitor website performance and test website features such as search, filtering, add to cart, and checkout to ensure an error-free and seamless user experience.

· Implement and manage website A/B and multivariate website tests, monitor results, and report on opportunities to optimize performance.

· Collaborate with marketing and creative teams to ensure web content is optimized for ecommerce and browser search engines.

· Troubleshoot and report on website issues and collaborate with developers for fixes as needed.

· Monitor and report on critical OOO website and marketplace performance KPIs, user engagement metrics, ratings and reviews, and conversion metrics and identify optimization opportunities.

· Provide support to website and marketplace digital campaigns and promotions and perform ad-hoc tasks as needed.

SKILLS AND ABILITIES REQUIRED:

· Experience with content management platforms: Adobe Commerce Cloud a plus.

· Strong analytical skills and experience with data and marketplace analysis tools.

· Technical understanding of digital/e-commerce best practices and internet technologies.

· Strong understanding of and success implementing digital marketing principles, including SEO, SEM, and analytics.

· Expertise in using web analytics, A/B testing, site personalization and user journeys to identify improvement opportunities.

· Excellent problem-solving skills, attention to detail, and the ability to work independently and collaboratively.

· Extensive understanding of marketplace business models.

· Excellent attention to detail.

· Curious mind with a desire to continue to learn and grow professionally.

· Capability to work both independently and as part of a team.

· Ability to collaborate with a team remotely.

· Versatility, flexibility, and a willingness to adapt to new challenges.

EDUCATION AND EXPERIENCE REQUIRED:

· Bachelor's Degree in Business Marketing, or related fields.

· 1-2 years of experience with marketplaces like Amazon, Walmart, Staples, Target, Wayfair, etc. and website management, ecommerce, and digital marketing.

· 1-2 years experience in ecommerce, digital or marketplace merchandising and/or product catalog management; strong experience with Amazon, Walmart, Target listing requirements and operations.

· Working knowledge of SEO, digital marketing, ecommerce, websites, Amazon Seller Central and / how products are loaded.

· Balanced analytical/conceptual skills; demonstrated ability to use analytics and benchmarks to understand and optimize for organic search, product content, and merchandising.

COMPUTER EQUIPMENT AND LEVEL OF SOFTWARE REQUIREMENTS:

· Must be proficient in MS Word, MS Excel and PowerPoint.

SPECIFIC KNOWLEDGE, LICENSES, CERTIFICATIONS REQUIRED:

· None

TRAINING REQUIREMENTS:

· None

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PHYSICAL DEMANDS:

· None

PHYSICAL PROTECTIVE EQUIPMENT:

· None

WORK ENVIRONMENT:

· Usual office working conditions, occasional business travel to attend conferences, meetings, events or training (less than 5%).

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other

job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.