Software Developer/Analyst

At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Stand Up Desk Store brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment.

GENERAL PURPOSE:

The Software Developer/Analyst will help develop, implement, enhance, and support the Enterprise Applications and Integration platforms in a fast-growing product manufacturing and distribution company.  Responsible for properly identifying and leveraging enterprise application functionality to support the business requirements with an in depth understanding of its configuration and design.  Serves as technical expert to review business requirements and develop appropriate solutions via design, code, configuration, testing, and implementation with minimal oversight.  Develops technical specification documentation, trouble shoots and fixes problems, and assists users with monitoring, reporting and data analysis.  Supports integrations and applications used in an eCommerce focused product manufacturer and distributor (Netsuite, Salesforce, Boomi, etc.).

ESSENTIAL DUTIES AND Responsibilities:

• Provide technical knowledge of ERP, CRM and integration platform functionality, integration, configuration, and hands on support.
• Design and document solutions to business problems that leverage the native functionality of systems, and efficient integrations/workflows.
• Configure system modules, install and customize modules as appropriate. May design and code custom applications and processes. Document configuration and customizations.
• Design, develop, and support integrations between the application suite leveraging integration platform (Boomi).
• Support production systems, data, proactively identify, troubleshoot and fix problems, and assist users with diagnosing production issues.
• Serves as subject matter expert and point of contact on content, processes, procedures, and functionality associated with assigned applications for projects and Tier 2 application support.
• Troubleshoot and fix problems within the application system configuration, system customizations, related custom applications and interfaces.
• Assist with the maintenance of security authorizations and roles.
• Test applications and resolve user testing issues, train users.
• Adherence to change control standards, policies, and procedures.  This includes testing and training procedures.
• Seize opportunities to take the initiative on providing technical solutions to business problems within a team environment.
• Participate in the business justification process for technical infrastructure projects by estimating efforts and resources, prioritizing effectively, and managing deadlines.
• Collaborate with application vendor technical support, hands on problem resolution with vendor technical support and driving open issues through to resolution.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED:

• BS degree in Computer Science, IT, Engineering, or equivalent experience
• 4+ years in application IT Development, Administration, Configuration & Support.  
• Experience with at least two of the following: Salesforce, Integration platforms (preferably Boomi), and cloud based ERP systems (preferably NetSuite)
• Understanding of Sales, Order to Cash and Financials processes and value streams.
• Experience in a business with eCommerce sales channels including websites (Magento, Shopify, etc.) and other common transactional interfaces (Channel Advisor, EDI, Amazon, etc.)
• Integration development & analysis - hands-on, full lifecycle software development experience developing and maintaining production integrations between enterprise applications, using at least one Integration Platform such as Boomi, Celigo, Workato, MuleSoft, etc.
• Experience building integration processes and workflows, managing/deploying/supporting integrations and API’s, and leveraging common frameworks such as message queuing, caching, API management, complex mapping and scripting.  Production support of complex environments including exception handling, alerting, auditing, and security patterns for interfaces and workflows.
• Knowledgeable in common ERP interfaces, such as sales tax (i.e. Vertex, Avalara, etc.) and common shipping, labeling and other add-on packages and modules.
• Willingness to learn Boomi and NetSuite if not part of current skill set.

SKILLS AND ABILITIES Preffered:

• Customer Centric
• Strong logical and analytical thinking skills
• Honesty & Integrity
• Continuous Improvement / Operational Excellence
• Common Sense Mentality
• eCommerce environment
• Understanding and experience with EDI processes and support
• Distribution and/or Warehouse fulfillment business experience
• Salesforce, Boomi, Netsuite or other similar certifications

WORK ENVIRONMENT:

• Usual office working conditions.
• May be required to travel to company locations or other training/business events.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.