International Account Representative

Date:  Apr 3, 2024
Location: 

Waukegan, IL, US, 60085

Onsite or Remote:  Hybrid
Company Name:  Luxor

At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Stand Up Desk Store brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment.

GENERAL PURPOSE:

 

The International Business Development Representative is responsible for developing, servicing, and growing international sales accounts within Canada, Mexico, and Europe. They generate leads with high-value stakeholders and influencers at international reseller accounts to drive sales growth of Luxor Workspaces products. The International Business Development Representative has proven strategic selling skills and experience identifying, closing and managing distribution partners, preparing proposals, analyzing data, and creating presentations. This position could cover Education, Industrial, or Retail/eCommerce customer segments.

 

ESSENTIAL DUTIES AND Responsibilities:

 

  • Develop, service, and grow international reseller sales relationships to meet sales and profitability goals quarterly and annually.  Responsible for the development and achievement of sales through assigned sales channels.
  • Conduct research to identify new sales channels and geographies and routinely add new international reseller customers to the Luxor Workspaces portfolio.
  • Maximize revenue for designated existing customer accounts by growing sales within those accounts, expanding customer contacts and product categories, and identifying and developing new opportunities at a level to meet the targeted sales goals.
  • Understand reseller customer needs and objectives, understand trends in international markets, and monitor for changing customer needs. 
  • Demonstrates the ability to use market data to quickly respond to new developments in the reseller customer’s business which supports sales growth. Leverage analysis of sales-related information and statistics to plan customer and prospect interactions accurately and effectively.
  • Consistently focuses on actions and tactics that will produce positive sales results. 
  • Produces proactive action plans that increase sales within assigned accounts. Plans account visits and coordinates all sales promotions within assigned accounts. Ensures placement of all products and consults with buyers to ensure maximum account growth.
  • Demonstrates appropriate knowledge of the customer’s business and product/service offerings to formulate business strategies to drive revenue together. 
  • Establishes customer priorities with sales leadership to execute a strategic course of action to accomplish sales goals. 
  • Creates and maintains target prospect lists and detailed sales strategies for each.
  • Creates and maintains customer account penetration plans and ensures that Inside Sales Teams fully understand and participate in the plans.
  • Creates and leads regular business reviews for key customers to maximize sales. 
  • Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market. 
  • Represent the company at reseller customer and industry tradeshows.
  • Serve as the primary key interface between the customer and all relevant Luxor departments and teams.

 

OTHER DUTIES AND RESPONSIBILITIES:

 

  • Partner with resellers to understand new product needs and opportunities, and submit new product ideas to Luxor for consideration
  • Identify and research current marketing trends
  • Maintain expert-level competitor analysis in each geography
  • Generates and enhances sales operational reporting, including maintaining a prospect list with activities, reporting of business reviews and sales calls, assisting with customer purchase reporting, promotional reporting, and other data/inquiries
  • Manage, escalate, and resolve customer conflicts
  • Overnight travel required to customer and prospect locations, up to 20%

 

SKILLS AND ABILITIES REQUIRED:

  • Previous experience with proven results in new business sales, account management, named account and/or territory sales.  Experience selling into international markets specializing in industrial supply, education, office solutions, healthcare, or commercial furniture strongly preferred
  • Proactive, intrinsically motivated individual
  • Excellent presentation skills
  • Displays a positive attitude which is a key to success
  • Communicates in an organized, clear, and concise manner to effectively express ideas, plans, actions, and projects to support customer needs, strong written and verbal skills
  • Highly organized & skilled in long term planning
  • Demonstrated large customer account management and relationship building skills
  • Strong forecasting and analytical skills
  • Problem solving mind set with a can-do attitude

 

EDUCATION AND EXPERIENCE REQUIRED:

 

  • Bachelor’s Degree in business or related field
  • 3-5 years’ sales experience in international markets, 5+ years overall sales experience with documented success at meeting and exceeding quotas

 

Computer equipment and level of software requirements:

 

  • Intermediate Microsoft Office (Outlook, Excel, Powerpoint, Word)
  • Hands on experience using CRM (Salesforce strongly preferred)
  • Experience using ERP systems (Netsuite preferred) to review customer and product data

 

 

Specific Knowledge, licenses, certifications REQUIRED:

 

  • None

 

SUPERVISORY RESPONSIBILITIES:

 

  • None

 

TRAINING REQUIREMENTS:

 

  • None

 

PHYSICAL DEMANDS:

 

  • Must be able to travel to customer and prospect locations regularly
  • Some lifting up to 30 lbs and ability to assemble products samples at tradeshows and reseller customer locations
  • Must be able to stand for extended periods of time (tradeshows)

 

PHYSICAL PROTECTIVE EQUIPMENT:

 

  • None

 

WORK ENVIRONMENT:

 

Usual office working conditions

 

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: Chicago

Job Segment: Sales Rep, Outside Sales, Inside Sales, Telemarketing, ERP, Sales, Technology