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Senior Specialist, Network Planning

Date: Feb 21, 2019

Location: Birmingham, AL, US, 35242

Company: EBSCO Industries Inc

EBSCO Industries, headquartered in Birmingham Alabama, was founded by an entrepreneur who was passionate about honoring our commitments to our customers, rejecting the status quo, and seeking to continuously improve our team. We continue to operate that way today, with a passion for our people and our businesses succeeding together. EBSCO has a variety of businesses that are within 5 different industries including Information Services, Publishing, Manufacturing, Real Estate and Insurance Services. We hire passionate people, driven to grow, because we know the success of EBSCO depends on the long-term success of our businesses and our teams.

Under general supervision, researches networking requirements; prepares detailed architectural and installation plans. Conducts internal studies of network performance and traffic analysis. Researches problems, conducts cable and equipment installations, and evaluates new technologies. Years of Experience: 1-3 years


Job Summary:

This individual will be a vital contributing member of the Ebsco network team. Together the team oversees 4 Data Centers and 50 + locations across the globe. As we strive to be more agile and responsive we recognized the need to add another member to the team. This role will be expected to setup the network infrastructure including edge routers, core switches, firewalls, wireless and telephony. A professional level of expertise in each of these area is expected. The position requires attention to detail and a commitment to documentation. 


Job Responsibilities:

  • Works as necessary with all other departments in coordination of equipment installation, trouble tickets, vendor relations, and as an alternate point of contact.
  • Installs, configures, and maintains perimeter network equipment to include Network Routers, ISP interfaces, and Virtual Private Network (VPN) appliances.
  • Designs, installs, configures, documents, and maintains complex switching environments to include virtual switches.
  • Designs, implements and documents a network topology to meet business requirements.
  • Assists with the design of the network security topology to meet Defense in Depth principles.
  • Responds to inquiries from staff, administrators, service providers, site personnel and vendors to provide technical assistance and support.
  • Troubleshoots problems with network hardware and software, telephones and security systems to resolve operational issues and restore services.
  • Analyzes performance indicators (using system monitors, service aids or utilities) such as response time, network availability, and overall utilization, to ensure that the systems are operating efficiently.
  • Evaluates network system performance and recommends hardware, software and management system upgrades.
  • Manages assigned projects and program components to deliver services in accordance with established objectives.
  • Maintains a thorough understanding of networking and Internet technologies to include switching, routing, Domain Name Service (DNS), Ethernet, Internet Service Providers (ISPs), circuits and wireless.
  • Maintains a comprehensive understanding of VOIP technologies to include provider interfaces.
  • Demonstrates a continuous effort to keep abreast in the Information Technology (IT) industry by attending seminars, conventions, and demonstrations and by reading appropriate technical manuals and industry publications.
  • Maintains/renews appropriate professional certifications.
  • Be willing to do limited travel to remote office locations and disaster recovery center.
  • Participate in on-call rotation to perform after hours support as required

Job Requirements:

  • Requires a bachelor’s degree or demonstrated equivalent experience
  • 1-3 years of experience in infrastructure engineering
  • Exposure to and basic understanding of Lean Principles and ITIL Methodology

Preferred Skills:

  • Associate’s or Bachelor’s degree
  • Cisco certifications
  • ITIL certification

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Birmingham

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