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Customer Service Representative-Texas Hunter Products

Date:  Jun 16, 2022
Location: 

San Antonio, TX, US, 78219

Onsite or Remote:  Onsite
Company Name:  Texas Hunter

PRADCO Outdoor Brands (POB), a division of EBSCO Industries Inc., is the largest company in the world that manufactures and markets major hunting and fishing brands and products under one parent organization. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands Moultrie, Summit, Knight & Hale, Code Blue, Texas Hunter Products and Whitetail Institute. PRADCO Fishing owns more than 20 brands including Rebel, YUM, Booyah, Lindy and Bomber Saltwater Grade. For more information on PRADCO products, please visit our website at www.pradcooutdoorbrands.com. As a member of the EBSCO family of companies, PRADCO team members participate in a selection of outstanding benefits, including: EBSCO Profit Sharing Trust, Excellent Medical/Dental/Drug/Vision benefits, and many other benefits.

Job description

Supports inbound phone calls and provides customers with product, shipment, and service information. Facilitates order processing and provides exceptional customer service.

 

Specific Duties:

  • Answers inbound phone calls
  • Enters orders into the computer
  • Processes shipping labels
  • Communicates with customers via phone and email

 

Required Qualifications:

  • High School Diploma or GED
  • A minimum of 1 year experience providing customer service via phone, email or chat in a consumer goods sales environment
  • Exceptional Customer Service Abilities
  • Excellent Verbal and Written Communication Skills
  • Computer experience working on a PC or MAC

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Preferred Qualifications:

  • Experience with Microsoft Office Suite including Outlook, Word and Excel preferred
  • An interest in hunting, fishing or outdoor sports a plus but not required.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: San Antonio

Job Segment: Customer Service Representative, Customer Service