Inventory Control Analyst III

Job Summary

The Inventory Control Specialist is a key member of the operations team responsible for maintaining accurate inventory records, supporting order fulfillment, and providing reliable data to cross-functional partners including Sales, Customer Service/Order Entry, Demand Planning, and Warehouse Control. This role requires hands-on experience in inventory management and a strong ability to communicate inventory positions, flag risks, and support day-to-day operational execution.

Job Responsibilities

Inventory Management

• Maintain accurate inventory levels across distribution centers and channels
• Perform and support inventory transactions, cycle counts, and reconciliations; investigate and resolve variances
• Monitor inventory trends to identify potential risks such as shortages, excess stock, and obsolescence
• Collaborate with Demand Planning to help align inventory levels with forecasted demand and make allocation decisions with Order Management when need based on Demand Planning.

Order Processing & Fulfillment

• Support end-to-end order processing to ensure accurate, timely fulfillment
• Assist in resolving order discrepancies, allocation issues, and customer-impacting exceptions in partnership with Customer Service/Order Entry
• Adhere to internal SOPs, SLAs, and customer-specific requirements

Cross-Functional Communication

• Serve as a reliable point of contact for inventory-related inquiries from Sales, Customer Service/Order Entry, Demand Planning, and Warehouse Control
• Communicate inventory positions, order status, and operational risks clearly and in a timely manner
• Support alignment across teams on priorities, service levels, and day-to-day execution

KPI Reporting & Operational Data

• Track and report inventory KPIs including inventory turns, fill rate, order accuracy, on-time delivery, and backorders
• Prepare accurate operational reports and summaries for the operations team and leadership
• Maintain data accuracy and consistency across ERP, WMS, and reporting systems

Vendor & Shipment Coordination

• Coordinate inbound and outbound shipments with vendors, carriers, and warehouse teams
• Track vendor performance related to lead times, fill rates, and shipment accuracy
• Communicate shipment status, delays, and risks to relevant internal stakeholders

Process Improvement

• Identify opportunities to improve inventory accuracy, streamline workflows, and reduce operational inefficiencies
• Contribute to continuous improvement initiatives and assist in developing or updating SOPs

Job Requirements

Required

• Bachelor's degree in Operations Management, Supply Chain, Business, or related field (or equivalent experience)
• 4+ years of experience in an inventory, operations, supply chain, or logistics role
• Hands-on experience with inventory management and order processing
• Clear and effective communication skills with cross-functional teams including Sales, Customer Service, and Warehouse operations
• Proficiency in ERP systems and Microsoft Excel
• Strong attention to detail, organizational skills, and a problem-solving mindset

Preferred

• Experience working with vendors, carriers, and/or 3PL partners
• Familiarity with KPI reporting or dashboarding tools (Power BI, Tableau, or similar)
• Understanding of Lean, Six Sigma, or continuous improvement methodologies
• Experience in a high-volume, fast-paced operational environment

Core Competencies

• Inventory accuracy and lifecycle management
• Cross-functional communication and collaboration
• Data integrity and attention to detail
• Order fulfillment and operational support
• Process awareness and continuous improvement mindset