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Inside Sales Associate

Date: Mar 31, 2021

Location: Waukegan, IL, US, 60087

Company: EBSCO Industries Inc

At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Standy Steady brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment.

JOB DESCRIPTION 

 

Job Title:    Inside Sales Associate 

Reports To:  Inside Sales Manager  

FLSA Status: Non-Exempt 

Job Grade:     

 

GENERAL PURPOSE: 

Concentrates on maintaining and growing assigned account base in conjunction with Field Sales Representatives. Inside Sales Support should work with clients to understand their business issues and offer ethical solutions to meet their needs. Inside Sales Support should be establishing and expanding relationships with key executives and decision makers within assigned accounts, to help meet company profit and sales goals.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

 

  • Service & retain assigned accounts  

  • Develop, maintain, and grow sales relationships 

  • Daily pricing, phone calls, emails, freight quotes, etc. 

  • Complete account maintenance and administrative work  

  • Create & maintain customer records  

  • Meet company profit & sales goals  

 

OTHER DUTIES AND RESPONSIBILITIES: 

 

  • Interacting with other departments; including; purchasing, marketing, accounting, order entry 

 

SKILLS AND ABILITIES REQUIRED: 

 

  • Strong written and verbal skills  

  • Relationship building 

  • Data Entry 

  • Organized 

  • Goal oriented  

 

EDUCATION AND EXPERIENCE REQUIRED: 

 

  • 1 year sales experience  

  • High school diploma or GED 

 

COMPUTER EQUIPMENT AND LEVEL OF SOFTWARE REQUIREMENTS: 

  

  • Intermediate Excel  

  • Outlook  

  • Experience using CRM (Salesforce preferred) 

  • Experience using ERP systems (Sage preferred) to review customer and product data 

 

SPECIFIC KNOWLEDGE, LICENSES, CERTIFICATIONS REQUIRED: 

 

  • None  

 

SUPERVISORY RESPONSIBILITIES: 

 

  • None  

 

TRAINING REQUIREMENTS: 

 

  • None 

 

PHYSICAL DEMANDS: 

 

  • None  

 

PHYSICAL PROTECTIVE EQUIPMENT: 

 

  • None 

 

WORK ENVIRONMENT: 

 

  • Usual office working conditions  

 

 

 

(all have this standard language at end) 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other  

job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. 

 

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities. 

EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: Chicago

Job Segment: Field Sales, ERP, Telemarketing, Inside Sales, Sales, Technology