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Credit Analyst

Date: May 8, 2019

Location: Mason, OH, US, 45040

Company: EBSCO Industries Inc

IMAGEN Brands, our story began over a century ago; we’ve evolved into a global leader of imprinted products for corporate and collegiate brands.  Our insights into current and emerging retail trends, as well as our dedication to exemplary service, have made us the go-to partner for our customers around the world. As we continue to grow, we will explore past our current horizons, look for unexpected solutions and expand into new avenues of opportunity.  The search for innovative products, process and possibilities will always guide our way.   Our Brand Promise - Everything you should expect. More than you can IMAGEN.


IMAGEN Brands companies:  Owned by EBSCO Industries, Inc.

Job Summary 

IMAGEN Brands is seeking a Credit Analyst that would be responsible for on-going collections and collection calls that will minimize exposure, maximize cash flow and evaluate the condition and pay history of customers to make informed decisions on their accounts. Located in our Mason, Ohio office, this position would work with other Credit Analysts and report to the Accounts Receivable Manager. 


Job Responsibilities 

A Credit Analyst would be responsible for but not limited to the following: 

  • Conducts collection calls 

  • Manages files, records, transaction and other office procedures 

  • Reviews AR aging to identify and selects delinquent accounts for review and collection   

  • Follows up on any chargebacks/deductions and determines root cause and action needed, if necessary 

  • Reconciles and reviews customer statements/billings 

  • Minimizes bad debt risk and maximizes accounts receivable collections 

  • Markets, trains, counsels, advises, and communicates credit department policy and procedures to company employees 

  • Analyzes and provides guidance for order management support with supply chain and marketing units to control credit use while minimizes dispute and upholds effective payment 


Job Requirements

  • High School diploma/GED 

  • At least 1 year of relevant work experience 

  • Intermediate knowledge of Microsoft Office 


Essential Job Functions 

  • Strong planning skills with ability to set goals, objectives, and timelines to efficiently meet deadlines. 

  • Well organized, self-starter, detail oriented, professional attitude, reliable 

  • Outstanding organizational, interpersonal and communication (written and verbal) skills 

  • Strong analytical, problem-solving and multi-tasking skills 

  • May require sitting for long periods of time in an office environment and/or working on a computer with or without reasonable accommodations 

  • Ability to lift up to 10 pounds with or without reasonable accommodations 


Preferred Skills 

  • At least 2 years of business-to-business collection experience 

  • Experience in Promotional Products or Gift Industry

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Cincinnati

Job Segment: Supply, Supply Chain, Operations