Share this Job

National Accounts Manager

Date: Jul 11, 2019

Location: Houston, TX, US, 77001

Company: EBSCO Industries Inc

IMAGEN Brands, our story began over a century ago; we’ve evolved into a global leader of imprinted products for corporate and collegiate brands.  Our insights into current and emerging retail trends, as well as our dedication to exemplary service, have made us the go-to partner for our customers around the world. As we continue to grow, we will explore past our current horizons, look for unexpected solutions and expand into new avenues of opportunity.  The search for innovative products, process and possibilities will always guide our way.   Our Brand Promise - Everything you should expect. More than you can IMAGEN.


IMAGEN Brands companies:  Owned by EBSCO Industries, Inc.

Job Summary

IMAGEN Brands is looking for a self-starting, dynamic individual to help our sales team grow the business and territory. As a National  Accounts Manager, you will be proactively communicating with our national account customer base via phone, email, and video conferencing.  This role would partner with the National Accounts Sales Managers to achieve established forecast goals.  The National Accounts Manager position would be located at our Mason, Ohio office, or remote, and would report to the VP of Sales. 

Job Responsibilities

A National Accounts Manager would be responsible for but not limited to the following:

  • Primary focus will be the national accounts, however also responsible for supporting the National Accounts Sales Manager in the field
  • Proactively contacts customers offering selling ideas, pricing and information to grow sales for IMAGEN Brand products
  • Holds regular meetings with the National Accounts Sales Manager to review weekly outcomes, outline objectives and set sales goals
  • Provides a weekly territory summary that details job related activities, opportunities and trends in the territory
  • Identifies pain points for customers and offer solutions to those needs to influence a customer’s decision to buy
  • Completes any special projects or assignments, as requested by the District Sales Manager
  • Provides quick responses to the National Accounts Sales Manager, customers, emails, project requests and quotes
  • Follows up daily on quotes and large orders to secure new and repeat business
  • Assists with merchandising corporate programs and customer websites
  • Meets monthly with the District Sales Manager to outline objectives and set monthly sales goals
  • Facilitates trade shows and customer visits to assist the National Accounts Sales Managers as needed
  • Backs up other Account Management team according to the business needs
  • Works cross functionally to ensure an excellent customer experience
  • Manages and navigates all systems including Syteline and CSM


Job Requirements

  • Bachelor’s degree, High School diploma/ GED or equivalent work experience
  • At least 5 years of experience in a sales or customer service related role
  • Ability to a flexible schedule to meet the needs of our clients
  • Ability to travel up to 25% of the time on occasion when there is a business need 


Essential Job Functions

  • Excellent communication (written and verbal) and interpersonal skills
  • Experience building rapport and influence customers and teams and calling customers
  • Excellent training and development skills within a team environment
  • Strong analytical and problem-solving skills
  • Effective time management and prioritization skills as well as being detail and service oriented
  • Ability to work efficiently in a fast-paced multi-faceted environment while prioritizing and meeting company timelines
  • Proficiency on use of computers and Microsoft Outlook, PowerPoint, Word and Excel
  • Ability to lift to 50 pounds with or without reasonable accommodation
  • Ability to sit for long periods of time with or without reasonable accommodations
  • Ability to sit in an office environment and/ or in front of a computer for long periods of time with or without reasonable accommodations


Preferred Skills

  • Understanding or experience working in the promotional products industry
  • Experience working in a relationship-based sales environment
  • Bachelor’s degree

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Houston

Job Segment: Manager, Management

Find similar jobs: