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Demand Planner

Date:  Jun 22, 2022

Gurnee, IL, US, 60087

Onsite or Remote:  Hybrid
Company Name:  Luxor

At Luxor, we create an innovative and forward thinking culture that our employees love, and our products reflect this. As a manufacturer of innovative workspace product solutions that are sold to the commercial, educational, industrial and other end markets, we are constantly developing functional products that are value priced. Under our Stand Up Desk Store brand, we create workspace furniture solutions that nurture a healthy and collaborative work environment.




The Demand Planner is responsible for leading the activities of inventory forecasting and demand planning for Luxor and its subsidiaries.  This position will work closely with Sales and Sales Operations to build, manage, and maintain an unconstrained demand forecast.  This position will also play an integral role in the development, management, and maintenance of an S&OP program.  As new ERP/forecasting tools are developed this individual will develop a process to transition into those new tools, utilizing proven forecasting methodology within inventory management. This contributes directly to Luxor’s success through effectively aligning the demand planning with the sales and financial forecasts. This individual will be required to work cross functionally and collaboratively with multiple departments within and outside of the supply chain.


The Demand Planner II will participate in the development, management, and maintenance of key performance indicators including but not limited to:


  • Forecast accuracy including MAPE and BIAS
  • Inventory turns by subsidiary
  • Order fill rate by dollars and units by subsidiary
  • E-Commerce strategy w/relevant KPI’s
  • CCC
  • Working Capital


ESSENTIAL DUTIES AND Responsibilities:

  • Manages the demand planning for multiple subsidiaries for Luxor Workspaces
  • Works collaboratively to manage and set appropriate inventory forecasting including:
    • Unconstrained demand forecast for multiple subsidiaries
    • S&OP cycle management
    • Service Levels, Safety Stock Percentages, Preferred Stock Levels
    • Demand profile tags
    • Inventory investment
    • Inventory Turns
    • Working Capital
    • Supplier capacity management
  • Manages forecasting tools and orders generated by forecasting runs, and makes changes to product or system settings to correct any discrepancies / improve forecasts
  • Works within the NPD program representing the demand function within that process, communicates directly with Supply Planning, Distribution Centers, and Sales/Sales Ops
  • Tracks KPIs and reports on supply chain performance on a set schedule
  • Creates and maintains documentation for Inventory Planning SOPs (Standard Operating Procedures)



  • Demonstrates strong interpersonal skills and teamwork
  • Works on projects and tasks requested by the department manager




  • Advanced analytical skills to assess, interpret, and improve processes and performance
  • Utilize advanced Excel skills and database knowledge to convert data into information and create reporting used by business partners and upper-level management for key decision making purposes
  • Ability to work and effectively communicate cross functionally with multiple departments within the organization
  • Create, standardize, and document key processes within area of responsibility
  • Provide leadership, guidance, and administrative support to peers within and outside of the supply chain
  • Troubleshoot and resolve issues before they get escalated, be a leader and the voice of calm and control
  • Act with the utmost integrity and honesty
  • Embrace and support a performance-based organization focused on continuous improvement
  • Create focus on consumer, basing all decisions with the end consumer in mind
  • High level typing and general computer skills
  • Strong verbal and written communication skills
  • Ability to adjust to changing business conditions and learn/implement new processes.
  • Excellent decision making and critical thinking skills to troubleshoot and solve issues with limited information
  • Strategic Thinking
  • High level of analytics and the skills to utilize all tools at your disposal
  • Ability to handle stressful situations and lead by example, be a go-to individual when things go wrong
  • Positive, can-do, solutions-oriented attitude
  • Ability to learn quick, fail fast, course correct, and develop processes to stabilize with little to no disruption to the overall strategies and financial performance of the company




Work History Requirements:

  • Minimum 3-5 years’ experience in planning, Inventory Management, S&OP
  • Proven track record of successful Inventory and S&OP Management
  • Experience in Manufacturing and Sourcing models for inventory procurement
  • Import and export experience required
  • Ability managing inventories in multiple sites for multiple business models i.e. B&M, D2C, B2B, Drop Ship, Direct Import, Direct Ship
  • Ability to travel occasionally


Educations Requirements:

  • College Degree Required, preferable in Business Management, Supply Chain Operations, or equivalent experience
  • Multi-site inventory management required


Computer equipment and level of software requirements:



  • High level proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
  • Experience with ERP systems in relevant system areas
  • Experience with forecasting and planning tools
  • Experience in developing and participating in an S&OP platform and culture



Specific Knowledge, licenses, certifications REQUIRED:


  • General Workplace Safety Training
  • OSHA Regulations Familiarity





  • None




  • Proficiency with Microsoft products




  • None




  • None




  • Usual office working conditions

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Chicago

Job Segment: Demand Planner, Supply Chain, Outside Sales, ERP, Supply, Operations, Sales, Technology