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Data Analyst

Date:  Jul 29, 2022

Birmingham, AL, US, 35242

Onsite or Remote:  Hybrid
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The EIS Business Analytics Team is looking for a new Data Analyst! The data team thrives on partnership within the EIS organization and is responsible for creating robust, actionable reporting and business analytics to drive overall strategy of the Subscription Services Division of EBSCO Information Services. 


About the role 


The Data Analyst will join a team of data and reporting professionals who provide ongoing data and analytical support to numerous teams throughout the organization. The Data Analyst will manage cross-functional projects, requiring substantial business acumen, operational rigor, professionalism, strategic thinking and problem solving skills, as well as extreme proficiency in data analytics.


The candidate should enjoy working in a collaborative environment where they can drive decisions with data. The candidate will be responsible for promoting data integrity throughout the organization, as well as supporting business leaders in strategic initiatives. 

The candidate should be naturally data curious, experienced in improving the accuracy, availability and usability of data, and excited about creating sustainable reporting. Ideal candidates enjoy problem-solving, building solutions, delivering actionable and data-driven insights, and working in a dynamic environment. 




  • Perform data analysis and validation for creation, and ongoing curation, of recurring business and operational reports, dashboards, and valuable business insights, including curation and analysis of KPIs, for recurring operations and ad hoc strategy/operations projects 
  • Synthesize multiple data sets and analyses to make strategic recommendations to the business 
  • Identify ways to utilize and organize operational, financial and customer data to guide big strategic decisions 
  • Partner with various teams to define data metrics and develop a deep understanding of interdependencies between cross-functional systems, datasets, and processes 
  • Partner with business owners to articulate process and data requirements in order to facilitate the development and implementation of data and operational strategy 
  • Support the business in pairing metrics with business and process knowledge to improve management visibility, identify opportunities for business optimization, and streamline operations 
  • Partner with financial planning & analysis teams to track and report financial performance 
  • Create scale-able self-service data and analytical models to be used by operations, sales, marketing, and executive partners in analyzing both the current state of the business and forward-looking options 
  • Coordinate cross-functional projects, develop quantitative models for evaluating proposed corporate opportunities, map process workflows, deliver polished presentations 
  • Present data with clarity and concision to stakeholders having varying degrees of data fluency 


Required Skills :

  • 1+ years of business analysis experience, with experience building decision-making analyses and models
  • 1+ years SQL experience (query creation, editing, optimizing) 
  • 6+ months data visualization experience (Tableau, PowerBI, etc.) 
  • Proficient in SQL/Python/R 
  • Advanced- to expert-level Microsoft Excel proficiency  


Preferred Skills:

  • Experience working with relational databases, collecting data, and performing complex analysis on large amounts of data. 
  • Experience summarizing financial data
  • Highly analytical, with experience enabling rapid and high-quality decision making in a fast-paced environment 
  • Ability to communicate clearly and professionally, with the competence to educate and collaborate with non-technical to technical audiences 
  • Experience partnering with operations teams to translate raw data into business impact 
  • A collaborative working style with a strong focus on execution and results 
  • Experience creating analytical data sets and/or data warehouses that enable self-service access to KPIs and metrics 
  • Ability to manage and prioritize requests from partners and set realistic expectations 

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Birmingham

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