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Sr Storage Engineer

Date:  Sep 19, 2022

remote, MA, US, remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.


You Will:

  • Provide daily support for the storage infrastructure (NetApp on-premises/public cloud)
  • Ensure that all supported environments are monitored to provide alerts when there are problems (including performance); when problems arrive, root cause analysis is completed
  • Ensure that all supported environments are documented, including procedures for their use and management; examples of documentation are project plans, business continuance, installation procedures, troubleshooting tips, system diagrams and topology
  • Participate in the design, planning, and implementation of new projects/technologies and ensuring that the solutions are available and performant
  • Be prepared to collaborate with governance and control groups (e.g. regulatory and operational risk, compliance and audit), provide your subject matter expertise and consult on risk issues related to Engineering technology and tools.
  • Work on provisioning Infrastructure as a code using scripts, implement highly scalable and resilient AWS environment.
  • Provide day-to-day support and management of infrastructure including 3rd party hosted data centers and cloud-based systems. Assist with the creation of the migration process of legacy systems to the company's public cloud environments.
  • Work closely with members of the IT management team to select technology platforms and provide input to long term planning and architecture for storage resources.
  • Maintain knowledge and understanding of external development, engineering and emerging solutions, market conditions and their impact.

You Have:

  • Bachelor's Degree (Computer Science or Information Technology preferred) or 4 years equivalent experience
  • You will support 7x24 on-call
  • Experience with Network Attached Storage in large enterprises - NAS (NetApp preferred), 3 years
  • Core AWS skills including: VPC’s, ALB/NLB, ASG, EC2, ECS, S3, EFS, Storage Gateway, API Gateway, Lamda, SNS, SES, Route53 and CloudFront, Encryption/KMS/CloudHSM, Inspector, Macie, IAM policies/roles, Shield, WAF, CloudFormation, Terraform
  • Experience with scripting and programming languages and related tooling (Python, Ansible, Bash, PowerShell), 3 years
  • Understanding of object-oriented programming concepts and common CI/CD workflows (Git, Jenkins), 3 years
  • Experience with storage system security concepts(best practices for installation, configuration, patching, etc.), 5 years
  • Advanced understanding of Storage Networking concepts, Block storage, Fibre Channel, Cloud storage, data replication, virtualization, and distance extension technologies
  • Operational experience supporting enterprise class systems in a 24x7 high availability environment, 5 years
  • Experience with high availability concepts with practical experience and implementation of key components (databases, application servers, fault tolerant systems, cluster server/software, etc.), 3 years


Target Annual Salary Range: $104,105 - $148,720. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here:


We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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