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Software Engineer- C#

Date:  Apr 29, 2022

remote, NC, US, remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.


The NoveList family is looking for talent!  What is NoveList, you ask? 

NoveList is a division of EBSCO with more than 50 employees in Durham.  Their flagship product is a digital database that has been helping libraries help their readers for the last 20+ years.  We have continued to innovate and have developed software solutions for readers' advisory, catalog enrichment, email newsletters, library marketing, and more.


Read all about us at


Software Engineer 2
The mission of the Software Engineer 2 is to play an integral role on an Agile team responsible for the architecture, design, development, testing, delivery, and operation of premium online Discovery and Research products. You will create information products and services that inform the world, advancing research in traditional and emerging fields and transforming learning and education.


Primary Responsibilities:

  • Contribute to system architecture, design, implementation, testing, delivery, and operation of components for web and mobile based products and services.
  • Provide operational support to components that your team owns.
  • Work directly with product management and your team while analyzing and decomposing complex software requirements into simple user stories for planning and execution.
  • Collaborate with your team to estimate the size and complexity of the features.  Perform the technical design, implementation, and testing of features and commit to stories to be accomplished in an iteration.
  • Own system and feature quality throughout the development, testing and deployment phases to ensure quality delivery expectations are met.
  • Drive value and build to continuously improve the quality of the team’s deliverables. Author well-engineered solutions using test-first/test-driven methodologies.
  • Conduct new technology research, proof of concept, and design work that will assist in determining direction for the enhancement of the overall system and products.
  • Provide ongoing maintenance, support and enhancements in existing systems and platforms.
  • Contribute to the continuous improvement of your team.
  • Work alongside other software engineers to elevate technology and consistently apply best practices for design, coding standards, performance, security, delivery, and maintainability.
  • Live the principles behind the Agile Manifesto and SAFe framework in all interactions.


Role-Based Competencies:

  • Analytical skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits probing mind and achieves penetrating insights. 
  • Requirements Analysis: Gathers, organizes and evaluates any information or data needed as input from stakeholders and development team to determine requirements and specifications. 
  • Technical prowess: Able to quickly get to know our products to a sufficient level and drive updates as needed with Technology teams. Adopts or works with necessary tools for operations. 
  • Attention to detail: Does not let important details slip through the cracks or derail a project. 
  • Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. 
  • Communication and Presentation: Able to effectively communicate and present technical concepts to technical and non-technical professionals.



  • Bachelor’s Degree in Computer Science, MIS, Computer Engineering or other Technical related degree or equivalent experience.
  • 2 years of .NET development (C#) and/or Javascript
  • 2 years of experience in large systems software design and development with hands on experience in RESTful Web Services, HTML, XML/JSON, HTTP, SSL.
  • Excellent written and verbal communication skills 


Preferred Qualifications:

  • Advanced Degree in Computer Science, MIS, Computer Engineering or other Technical or Library Science related degree.
  • 2 years of experience in one or more of the following areas:
    • Proficiency with source code management tools such as git.
    • One or more JavaScript frameworks (React, AngularJS, Node.js) and JavaScript libraries
    • Test Driven Development (TDD) and Automated Testing with NUnit, LoadRunner, JMeter, etc.
    • Working on an Agile team.
    • DevOps or automated software deployment.
    • Web Services lifecycle (design, build, test, deploy), API versioning and design approaches, tools, inter-operability, and SOA concepts.
    • Microservices and microservice design patterns.
    • Developing automated integration, acceptance, and/or contract driven tests scenarios.


Important things that you will bring to our culture, but things that we can’t teach:

Drive - Positive Attitude - Good Judgement - Open Communication – Collaboration – A Desire to Make an Impact - Eager to Understand – Accountability – Decisiveness – You’re a Team Player



EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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