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Dir, Product Management

Date:  May 12, 2022

remote, MA, US, remote

Onsite or Remote:  Remote
Company Name:  EBSCO HealthDecision

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Director- Clinical Decisions Discoverability & Interoperability (EHR & API Integrations) will collaborate closely with customers, sales, marketing, customer success, and the wider product organization to ensure Clinical Decisions’ solutions are able to seamlessly integrate within health care systems. They will focus as the owner of ‘discoverability’ of our content for all clinical products. They will need to apply current and emerging standards to meet business objectives and to enable customer success in providing evidence-based information to the care team for improved outcomes. This includes identification of functional requirements and improvements based on market and sales feedback. They will also manage the relationships with external partners that impact areas of responsibility.


Primary Responsibilities:


Required Qualifications:


  • Bachelor’s degree
  • Clinical background perferred
  • 5+ years’ experience in product management or product marketing; Pragmatic Institute familiarity a plus
  • 5+ years of experience with software development lifecycle methodologies, such as SAFe or Agile
  • Experience in health care IT industry, preferably direct experience with Epic, Cerner, Allscripts, or another EHR system
  • Understanding of US health care system, including care team roles, responsibilities, and workflows, and information privacy
  • Experience with clinical workflow integrations including SMART on FHIR, SMART APIs, and HL7 Infobutton
  • Experience with customer research approaches and methodologies; demonstrable involvement in 2 minor and 1 major (> 6 participants) customer research initiatives
  • Proficiency with SDLC software (e.g. Rally, Microsoft TFS, Jira, etc.)
  • Excellent quantitative and analytical skills and evidence-based decision-making process
  • Excellent interpersonal and communication skills, ability to help others understand new contexts
  • Excellent verbal and written communication skills demonstrated by 2+ years of experience developing and delivering dynamic presentations
  • Ability to manage and lead initiatives engaging cross-functional teams from proof-of-concept through scaled solutions


Preferred Qualifications:


  • Familiarity with clinical coding systems including ICD, SNOMED, LOINC, RxNorm and related information architecture

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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