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Vice President - Information Services, Clinical Decisions

Date:  Apr 30, 2022

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO HealthDecision

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Vice President of Information Services is an essential leader in driving vision and strategies that allow EBSCO to provide exceptional clinical decisions service offerings that support our mission to improve healthcare provider satisfaction and improve patient outcomes.  As technology leader reporting to the Executive Vice President of Clinical Decisions, the SVP of Information Services will work with multi-disciplinary teams to ensure the continual sourcing, intellectual processing, and publishing of evidence-base medical information.

Job Responsibilities

  • Lead the vision, strategy, and execution to build differentiated, delivery-focused, and impactful CDS information services.
  • Work with leadership and cross-functional teams to continually identify capabilities in Clinical Decisions’ information services that maximizes customer success.
  • Reusability, discoverability and interoperability as key drivers.
    • Develop strategy for tagging and improving discoverability/searchability of Clinical Decisions content
    • Develop metrics for assessing quality of key components of Clinical Decisions products and how they compare to competitors in the market
  • Drive continuous improvements to enable clinical content contributors to scale efficiently and effectively according to their information workflow demands.
  • Negotiate and maintain partnerships with vendors to accomplish service offerings.
  • Aid in defining infrastructure requirements to ensure inter-operability across a varied healthcare installation base.


  • Minimum 10 years of IT leadership experience and 5 years in a senior IT management positions.
  • 10+ years of relevant information management experience in a business or clinical systems environment and familiarity with process/performance improvement methodologies, system implementations, and workflow analysis.


  • An entrepreneurial track record of successfully delivering business results in rapidly evolving markets, preferably through growth of the customer base and service acquisitions.
  • Prior experience building and strong leading multidisciplinary teams.
  • Solid understanding the technical issues of US healthcare systems interoperability.  Concentration on HL7 FHIR standards is preferred.
  • Prior involvement in a complex, large scale, information services environment is required.
  • Experience with the internationalization of products and services to a global market is a plus, especially within the medical information systems domain.


  • Capacity and resilience to develop, build, and grow strong working relationships at all levels of leadership, management, across teams, across departments and with partner organizations.
  • Familiarity with knowledge management systems including clinical ontologies, coding systems and clinical vocabularies such as SNOMED, ICD 10/11 and RxNorm.
  • Solid appreciation of information discovery strategies such as structured/unstructured query techniques and natural language processing.
  • Ability to lead change management efforts and increase operational excellence.
  • Proven record of meeting commitments, proactive problem solving, critical thinking and project execution skills.
  • Demonstrated exceptional remote and in-person verbal and written communication skills.

About the Company

EBSCO is a leading provider of clinical decision support, shared decision-making, and medical research solutions. We help to improve patient care by providing health care professionals with clinical evidence when, where and how they need it.

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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