Share this Job

Training Specialist

Date: Mar 25, 2021

Location: Remote, NSW, AU, 2000

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that seeks to motivate, to inspire, and to provide growth opportunities to its employees. If you are looking to join a team like ours, we encourage you to explore our unique opportunities.

About us

EBSCO Information Services is an established company of more than 70 years in the global information industry. EBSCO’s customer base in Australia and New Zealand continues to grow, and we are seeking to appoint a part-time (0.6) Training Specialist.


The role

The Training Specialist’s role is to work with new and existing library customers to ensure their investment in EBSCO’s products is maximized for the benefit of the library’s user community.  These products include research databases (including discovery services) and software as a service.

The successful candidate will independently execute EBSCO’s regional training program to customers. The role will involve designing, developing and delivering first class customer training regarding EBSCO products, services, and enhancements and will include the creation and maintenance of training outlines and presentations. While most training will be delivered online, some on-site customer training will be required.

Some interstate and international travel will be required.

This position provides a work from home opportunity, with the option to work from an office if located in Sydney. 


What we require

  • Relevant tertiary qualifications in (librarianship/library studies)
  • 2+ years of proven experience in successfully designing, developing and facilitating training
  • Strong technical aptitude – must be able to quickly learn and apply new technical skills
  • Experience working in an academic library environment (desirable)
  • Passion for training and customer service
  • Exceptional presentation ability
  • Outstanding written and verbal communication skills
  • Excellent organizational skills
  • Experience in video creation and editing (using Camtasia, Vimeo, YouTube, or similar


The position is guaranteed to engage and challenge the very best.

Remuneration package will be commensurate with experience.


This position is open to candidates that have the ability to work permanently in Australia.

We are eager to receive your application and please provide a cover letter and resume.

Job Segment: Training, Operations