Technical Integrations Developer

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Dedicated to improving business processes, data quality, and accessibility, the Technical Integration Developer creates innovative solutions that solve complex business operations problems. Navigating internal and/or external data sources, including large, complex data sets, the Technical Integration Developer supports various projects, identifies business needs, and proposes and implements IT solutions to ensure that Content Integration Teams and Leadership have the product, user, content, and operations data they need to make and capture critical business decisions.

The Technical Integration Developer leads innovation and operational excellence by designing, implementing, and supporting Low-Code applications that provides access to large datasets and streamline business operations. They maintain data architecture standards, testing and validation, and proactive optimization of internal business processes.

What You’ll Do

• Design, develop, implement, and maintain Low-Code tools such as Salesforce, DocuSign and AppSheet that facilitate Publisher Relations workflows
• Analyze organizational data and workflows to recommend scalable solutions for continuous improvement and solving complex challenges; model and evaluate the potential impact of changes 
• Utilize various software tools for data extraction, analysis, reporting and monitoring, ensuring data sources and metrics are reliable, repeatable and valid - escalate blockers with the right level of urgency to the right audience. 
• Optimize data and performance within the applicable Low-Code tools to maximize benefit to the  business Stakeholders
• Clearly document technical details to various stakeholders of different technical levels

• Support leadership and business teams with timely, recurring and ad-hoc reporting, analysis
• Provide technical support, troubleshooting and guidance to internal users for existing and future workflows
• Operates effectively in a ‘Team of Teams’ environment - shares knowledge/experience, fosters collaboration and collective team success
• Effectively participates in Big Room Planning (PIP), team ‘stand ups’ and all Program Increment-related ceremonies

Required Qualifications

• Bachelor’s Degree in engineering, computer science, information technology, OR equivalent experience.
• 5+ years of industry experience in Low-Code development, data engineering, business intelligence, data science, or related field
• 3+ years of experience with Low-Code applications such as Salesforce, DocuSign, AppSheet, or Microsoft Power Tools suite
• 5+ years of experience with relational databases (MySQL, Postgres, Oracle, etc.)

Preferred Qualifications

• Proven success in communicating with leadership teams, technical and non-technical stakeholders, and others to define requirements, convey strategy, and inform business decisions
• Experience with software development
• Excellent analytical and problem-solving skills
• Excellent organizational, project management and presentation skills
• Experience working in a Lean/Agile environment
• Experience with modern language (Python, Java, Javascript, etc.)
• Experience building and optimizing data pipelines, architectures, and data sets.
• 2+ years of experience with Rally (other electronic workflow management systems), MS Teams

Target Annual Compensation Range:   $82,840 - $118,340

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.