Sr Business Data Analyst

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Mission:

EBSCO’s Product Management team is looking for a creative and motivated individual who, like us, has a passion for data reporting, innovation, problem-solving, and financial acumen to drive cost savings along with continuous improvement. The ideal candidate will be a passionate problem-solver with excellent analytical skills, who is comfortable navigating large data sets from multiple sources, and clearly connects technology solutions with measurable business value. The analyst will constantly seek ways to improve and automate day-to-day operations for the team and build reporting with key KPIs to inform business decisions. The position is a great fit for a motivated self-starter who loves to drive sustainable solutions for real business problems. 

Primary Responsibilities: 

• Provide reporting and analytical support by creating and maintaining key reports and self-service dashboards using Tableau to provide relevant information on third-party production to business stakeholders and support leadership in making effective, data-driven decisions.
• Responsible for the development and tracking of key financial metrics, including key KPIs and staffing models, across all external partners to ensure that financial cost savings are measured, tracked, and meet the needs of the business.
• Assist in the management of product management financial review revenue and costs across the business operations, which includes a monthly review of costs with analysis and explanation of variances, forecast projections at a product level, and participation in the budget process.
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders in product management, identifying business needs, determining, and carrying out necessary processes and practices, implementing key metrics that drive operations, monitoring progress and results, and driving improvement opportunities.
• Identifies new opportunities and solutions and determines new and improved methods and tools that could lead to future process improvements (in particular, ways to automate manual processes and develop automation solutions across product management).

Role-Based Competencies:

• Analytical skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
• Requirements Analysis: Gathers, organizes and evaluates any information or data needed as input from stakeholders to determine requirements and specifications.
• Technical Proficiency: Understands complex components, technologies, and architecture and thinks about the interdependencies and interconnected systems.
• Continuous Improvement: Continually focused on improving the responsiveness and quality of the solutions delivered.
• Self-Motivated: the ability to drive oneself to overcome challenges
• Strategic Thinking: the ability to think broadly about processes and generate new ideas as well as drive the implementation of new workflows. Determines opportunities and threats through a comprehensive analysis of current and future trends.
• Deadline-Driven: ability to meet goals with a focus on results and deadlines set for all key initiatives.
• Results Driven: Focuses on desired results. Sets and achieves challenging goals.

Required Qualifications:

• Bachelor’s degree or equivalent years of experience
• 5+ years of experience in a business analyst role
• Working and development knowledge of data visualization tools such as Tableau
• Data Analysis – Must have proficiency with relational databases, SQL, Microsoft Excel
• Strong communication skills – both written and verbal
• Experience extracting and analyzing large data sets

Preferred Qualifications: 

• 3+ years’ experience with Tableau
• Knowledge of the Publishing Industry
• Strong organization and time management skills and the ability to manage multiple projects

Target Annual Compensation Range: $78,150 - 111,640

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.