Sr Agile Product Owner - API Platform & SaaS

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

As a Senior Agile Product Owner (APO), you will work with two Agile development teams to build features, support applications, and maintain operations for EBSCO’s API-based platform to support SaaS products and services.  As a connecting point between Product Management and Technology you will utilize a unique blend of business and technical savvy to make the company vision a reality. 

As a member of the Product Management team, you will take an active role in amplifying the voice of end-users and the product line strategy to your development teams. You will participate in user testing and user research, data-driven product analysis, and help monitor key technology trends to ensure positive outcomes for EBSCO products.

What you’ll do  

• Work with two agile development teams to deliver great products and services for our customers
• Know your product details and contribute a genuine passion and enthusiasm for the product and mission
• Effectively present product information to all audiences as necessary (team, stakeholders, etc.) 
• Negotiates and makes responsible decisions on scope, sequencing, and timing
• Assist Product Managers with the definition of product features and functionality
• Articulate goals for each Iteration that are tied to making progress against the PI objectives to maximize delivery of business value with strict attention to the sequence of work
• Research and understand how users want to receive the product and how they want to use the product
• Maintain an actionable backlog of well-articulated, prioritized, and estimated features that constitute enough work for the upcoming increments for their assigned area(s)
• Express requirements in well written stories which have clear SMART acceptance criteria
• Ensure high quality software releases to our customers
• Able to articulate and advocate for problems that solutions should be built for
• Demonstrates a sense of urgency to identify and mitigate Risks and Dependencies
• Encourages the team to make reasonable commitments in order to achieve predictability 
• Promote continuous improvement

Skills or experience that you need 

• 5+ years working as a business analyst or in product management (preferably as a product owner), or one year as a member of an agile development team
• 5+ years of experience working within a Lean-agile software product development method, such as SAFe, Scrum or Kanban
• 5+ years of defining and documenting product requirements into small, well-articulated, and valuable deliverables

Skills or experience that sets you apart 

• You have used a variety of business analysis tools and techniques to aid in the breakdown of large chunks of work, elicit requirements, or make decisions
• Can derive actionable insights from customer usage data
• Practical experience with A/B or multivariate testing, user testing, and/or telemetry
• A proven track record of developing and managing world-class consumer-facing software 
• Comfortable working in a highly collaborative environment across multiple functional teams
• Comfortable presenting to groups and demoing working software
• Comfortable challenging requirements to ensure we are delivering what is best for the customer
• Experience with APIs a plus
• Strong written and verbal communications skills

Target Annual Compensation Range: $82,340 - $117,630. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO). View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.