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Product Owner

Date:  Aug 2, 2022

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.



This position requires a mission-driven individual that values integrity, innovation, collaboration, and flexibility with an eagerness to engage in a dynamic, hard-working environment that is motivated primarily by the pursuit of rapid development of the right solution. You have a bias for action, provide appropriate and informed guidance and business direction, and break down complex problems into actionable steps that drive product development. Your success will be measured by your ability to groom the backlog to enable accelerated software development while ensuring coordination across the platform design and alignment with stakeholder expectations.


A core member of agile teams, the Product Owner (PO) works with Product Management, the development teams, subject matter experts and other stakeholders to define and prioritize User and Enabler Stories in the Team Backlog to streamline the execution of program priorities. The Team Backlog contains all the items the team needs to do to advance their portion of the platform’s functionality. Stories are the fundamental mechanism to describe a small piece of desired functionality that will be incrementally implemented by the team as part of the Software Development Life Cycle (SDLC) to provide value to the end user. The PO owns the Team Backlog and its implementation. The PO contributes to the vision and refinement of the Program Backlog, serves as the main source for story detail and priorities for each Program Iteration and is responsible for iteration plan acceptance, story acceptance criteria and acceptance of stories as done.


The PO role requires an individual with strong collaborative skills who can work with technical and nontechnical stakeholders to continually ensure their team is executing the highest priority, value added work.




PO will join the EBSCO product team developing a next generation SaaS analytics product that collects, transforms, stores, and displays data from various customer information systems. Working with the development team & external software contractor teams, the PO is expected to understand what type of work is carried out by all of the teams and how that work is carried out. With this knowledge, the PO will help to ensure coordination across the program. The PO manages the team backlogs by entering stories and ensures that all dependent work is also captured on other team's boards as well as other EBSCO ARTs as appropriate. The PO will be instrumental in helping teams decide what work to pull when based on several variables which include value, size of the work, dependencies, and global priorities.

  • Coordinate with stakeholders and subject matter experts to shape the vision and requirements of new platform components and features – Act an evangelist for the platform, sharing information both internally and externally to help ensure the success of the platform
  • Able to internalize broader platform strategy such that it informs platform specifications and feature priorities – Work with subject matter experts to understand personas, use cases, and market landscape
  • Work as an embedded resource to one or more scrum teams – Works both within teams and across the organization coordinating with colleagues to ensure the ultimate integrity of platform capabilities between different modules/apps and teams/organizations
  • Responsible for the creation and acceptance of user stories – Produce clear, detailed and measurable product requirements including business rules, process flows and user scenarios; test upon completion to ensure the requirements have been met
  • Work closely with user experience designers, software developers, the product manager and other product owners to provide guidance to the development of new features and functionality
  • Responsible for the product backlog for one or more scrum teams – Contribute to the joint product roadmap while focusing on team specific backlogs
  • Monitors and makes recommendations for improvement of platform capabilities as well as software development lifecycle processes and tools – Assist with shaping and improving processes as both a stakeholder and consumer of these processes
  • Occasional travel possible



  • BA/BS required ; BS in Computer Science or related field preferred
  • Minimum of 3 years of experience working with software development teams required
  • Minimum of 1 years experience directly or indirectly with higher education required ; Experience working with research library product platforms preferred
  • Minimum of 1 years experience working with analytics, data, & statistics required ; Expertise with Tableau preferred
  • Outstanding logical/structured analytical ability to effectively understand and decompose product requirements into detailed stories/specifications
  • Effective presentation skills, outstanding written communication skills, able to inspire confidence of colleagues, and raise and answer key questions
  • Highly effective at working with remote colleagues, including across time zones and with varied cultural backgrounds

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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