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Product Management Internship (Summer)

Date:  Jan 24, 2023

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.



Pursuing a career in Product Management, post-graduation? Interested in changing the world through business, research, and product strategy, but not sure how?

The 2023 EBSCO Product Management Internship is a cross-discipline experience for college students who want to learn to change the world as B2B Product Managers in a large company.

EBSCO PM interns embody the future of Product Management, leading from a place of humility, intellectual integrity, and a deep sense of mission to improve the lives of the millions of researchers & patrons using our library database & information technology products.


As a PM intern, you will be held to high standards – you will be expected to learn the skills to become strategic thinkers, artful communicators, scientific researchers, and servant leaders.

As a PM intern, we want you to ask thoughtful questions, think about the bigger picture, and proactively build bridges to learn from colleagues, customers, and industry stakeholders.

As a PM intern, you get to be a first-class citizen in the Software-as-a-Service (SaaS) organization, a high growth business unit that is responsible for building a world-class research platform and supporting several other business units across the company.


As a PM intern, you will cultivate deep curiosity, with a significant capacity for learning. Creativity will help you, but only if you can structure and organize your insights and learn to work effectively both independently, running your own workstreams, and collaboratively, as part of a larger team of mission-driven product managers & technologists.  

As a PM intern, you should speak the truth boldly & respectfully. We invite you to cultivate new sources of data and challenge you to balance data ambiguity with clarity. You should seek to understand the “Why” for key business decisions and be courageous in asking hard questions about the future of our products, teams, and culture. When you get the opportunity to pursue new ideas, you will take a scientific approach to building hypotheses, gathering data, and partnering with others to test, validate, and pivot based on what you learn.


What you’ll do

  • As a new member of the Product Management team, you will actively learn from full-time Product Managers - how they gather data, write requirements, create designs, make informed decisions, and ship products that solve customer & user problems in our industry. 
  • As a PM intern, your cross-functional work will vary based on interest & skillset, and may include: market analysis, competitive intelligence, product analytics, user research, design thinking, product specifications & requirements, and product strategy vision work.
  • You will report to the Senior Product Manager in Software as a Service, and may have the opportunity to present work directly (‘2023 Final Presentation’) to Directors, VPs, and SVPs in PM and other departments across the company including Technology, UX Research & Design, Corporate Strategy, Sales, Finance, Marketing, CustSat, and more
  • You will own high impact business initiatives and collaborate with others in PM on cross-functional projects across the discovery & delivery lifecycle (per business opportunity).
  • You will help EBSCO re-imagine the future. When you see opportunities for growth and improvement, you may have the opportunity to help EBSCO explore these new areas. 


Who you are

  • Interest and passion for Product Management and/or Strategy
  • Exceptionally high quality & ethical standards for yourself and the company you work at
  • Interested in a ~ten-week paid PM internship starting early June 2022
    • Fully remote: Applicants will be able to work remotely, with option to come on-site for onboarding & daily work at our beautiful campus in Ipswich, Massachusetts
  • Undergraduate student graduating December 2023 or later, eligible to work in USA
    • Note: Fully remote workers must still be located in the United States 


Core requirements (‘MVP’)

  • Demonstrated passion for learning more about Product Management 
  • Strong academic record or demonstrated experience building digital products
  • Demonstrable ability to work independently and collaboratively
  • Strong quantitative and qualitative problem-solving skills
  • Effective communication skills; concise, targeted, clear, and persuasive (story-telling)
  • Global mindset - including multiple languages, study abroad, and working abroad


Things that will help your application stand out (‘Nice to haves’)

  • Related coursework or self-studies: Product Management, Behavioral Psych, Business, Computer Science, Economics, Finance, UX Research / Design, Marketing, MLAI
  • Leadership experience including cross-functional & co-team leadership
  • Experience with Product Management, including prior internships or projects
  • Experience with programming or coding, including prior internships or projects


What is our application process like ?

  • Application deadline: February 28, 2023
    • Submit an updated resume with GPA (4.0 scale) and graduation year clearly visible
    • (Optional) SHORT cover letter to tell us why you are interested (1 page or less)
  • Typically, our process involves resume review, industry-tailored case studies developed by the EBSCO Senior PM, and interviews with Product Managers at EBSCO

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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