Product Management Intern, EBSCO Learning

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

EBSCO Learning is seeking a highly driven and organized summer intern to help extend the capabilities of the product management team as we create engaging lifelong and professional development products. The EBSCO Learning intern will work collaboratively with the team to develop, implement, and optimize content initiatives and help us further expand our product offerings and understand competitors within the corporate learning space.

EBSCO Learning
EBSCO Learning’s mission is to advance lifelong learning and professional development. We provide online products and services that develop practical skills and increase knowledge, empowering individuals and organizations to achieve their goals.  EBSCO Learning is a new business group within EBSCO Information Services (EIS), a $2 billion information services company, and a leader it its field.  Our products are sold worldwide to companies, governments, educational institutions as well as direct-to-consumer.

Primary Responsibilities: 

• New Content Workflow: Assist with the creation and posting of new learning content, including the formatting and editing of text and/or images using Adobe InDesign and Photoshop.
• Content Updates: Ensure content remains evergreen by updating templates and PDFs using Adobe InDesign.
• New Product Support: Assist with tasks related to the creation and development of our new direct-to-consumer product, LevelUp Leader.
• Market Research: Conduct product and competitive research across a range of corporate learning competitors and products.
• Special Projects: Perform other tasks as required by the Content Strategy & Operations Manager and EBSCO Learning team.

Preferred Qualifications:

• Full-time student entering the final year of their bachelor's degree (graduating December 2023 or May 2024)
• Preferably majoring in Communications, English, Business, or a related field
• Ability to work independently/remotely
• Strong written and verbal communication skills
• Writing/editing experience
• 3+ years of experience with the Microsoft Office Suite

• Experience with learning products (e.g., content management systems)
• Experience with Adobe InDesign, Acrobat, and Photoshop

Conversion Opportunity:
While there are no current open requisitions on our team, we are just at the beginning of a departmental reorganization that could result in some future opportunities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.