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Paralegal/Contracts Administrator

Date:  Nov 18, 2022

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.


The Mission of the Paralegal is to support the legal team, which provides the highest possible service level for prevailing business goals throughout departments across EIS. A high-level overview of the Paralegal’s job responsibilities include, but are not limited to:  legal support, risk assessment, contract review, publisher/content rights management, contracts administration and template maintenance. The Paralegal should understand contract clauses and general legislation, understand potential impact on EIS and provide legal insight that informs key business decisions. The Paralegal will help administer the contract management system, including templates and the clause library, as well as coordinating the translation of international template updates.


Primary Responsibilities

  • Provide support to SVP and associate counsel as needed, including drafting of agreements; coordination of contract/RFP review; initial review of proposed agreements.
  • Maintain contract templates for publishers and customers, including international translations
  • Maintain clause library for contract management system, including updated approved template language for use within DocuSign
  • Coordinate with RM to ensure Legal is providing them with all the relevant information they need, including approvals of newly proposed template language.
  • Liaise with Sales, Legal, Brute Squad and System Administrator to ensure that workflows, templates, contract types and reports in CLM (DocuSign) are built/revised as needed to support DDE needs (i.e., tweaks to existing workflows, upcoming work for additional workflows (RFP, InfoSec, FOLIO, international Sales teams, etc.), as well as additional documents that may be added in the future for other business lines, such as BAAs, Security questionnaires, DPAs, and Non-Disclosure Agreements, etc.)
  • Ensure that contracts in system are tagged as necessary as it relates to customer association, document type, and any other metadata fields requested
  • Act as “project manager” for Sales Contacts ensuring that they progress through the queue with internal issues/concerns resolved (security, customer satisfaction, etc.) with proper exceptions or revised wording incorporated into contract.
  • Track and provide visibility into compliance issues, including escalating trends when necessary for business action/reaction (off-shore trends), and working with internal teams to ensure EBSCO complies with contract requirements (i.e., breach notification time periods and contacts emails, reporting requirements, off-shore restrictions, email or publicity restrictions)
  • Share and clarify contract processes, conditions and details with management, business partners and employees
  • Maintain a record/history of license agreement changes over time (i.e., a customer sees that our license agreement has changed, but they want to know specifically what changed.  Need someone to be able to track versions and respond).
  • Support Legal team for special projects (i.e., researching all contracts for specific terms such as “advertising in the interface”)
  • Coordinate trademark renewals
  • Handle copyright permissions
  • Review and execute NDAs
  • Field questions from various departments and handle when possible or pass on to SVP and associate counsel when needed.
  • Serve as backup when SVP and associate counsel are out of office and escalate issues when necessary.
  • Coordinate with Legal team in Birmingham to implement and streamline procedures to ensure compliance.
  • Document processes for Legal Services and make available across departments as necessary.



Required Qualifications

  • Bachelor's Degree
  • 5+ years in a paralegal role
  • Investigative mind and strong research skills
  • Working knowledge contract management software (DocuSign preferred)


Preferred Qualifications

  • Excellent communication and time management skills
  • Strong computer skills, attention to detail and the ability to work independently



Target Annual Salary Range: $ 71,330 - 101,900


The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here:    



We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Job Segment: Compliance, Contract Manager, Paralegal, Pre-Sales, RFP, Legal, Sales