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Implementation Consultant, FOLIO

Date:  Oct 8, 2021
Location: 

Remote, NSW, AU, 2000

Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

Do you want to change the Library Industry by paving the road for more openness and flexibility in the industry?

We are in the process of strengthening our distributed team of FOLIO Implementation Consultants, and we hope that you want to join us!

EBSCO FOLIO Consulting Services supports a vibrant community-enabled ecosystem of innovation, openness and choice with solutions that combine the open source FOLIO with EBSCO Data Services, and Professional Services. Experience in academic libraries, an enthusiasm to participate in an open source community, and passion to be a valued part of the future of library systems make you a perfect fit.

 

 

 

 

The Implementation consultants provides the support client needs as they go live on FOLIO and beyond. We analyze, document and try to understand the client’s data and workflow processes. And most importantly, work with clients to ensure that they are using FOLIO to support their workflow as FOLIO evolves.

Depending on the client’s needs, we provide a wide range of professional services, ranging from project management, workflow analysis, systems architecture support, data analysis, custom programming, systems integration, training, acting on the client’s behalf in the FOLIO community and much more

 

Responsibilities: 

 

The Implementation Consultant responsible for leading large successful FOLIO implementation projects at academic libraries. Supported by a deep bench of specialists and subject matter experts, this position will help sharpen and drive the FSE implementation methodology:

 

• Traditional - Core library data migration phases tracking to the information management lifecycle

• Simplified - Data and business rule designs that make the most of FOLIO’s streamlined workflows

• Risk management - Phased implementations and components that lower risk to library operations

 

This position does not need to hands-on code, setup APIs, or configure workflows, you will develop these skills along the way. It does demand documenting requirements from library staff, directing configuration specialists, comprehension of functional plus technical complexities, and applying team solutions. A successful candidate will be a results-oriented individual with a powerful blend of library industry and technology acumen, project management, team leadership, creative problem solving, and customer relationship management

 

You will take part in the continuous refinement and scaling of our services.

Role-Based Competencies:

  • Accountability and Persistence: Holds self and others accountable for measurable high-quality, timely and cost-effective results. Expects personal and team performance to be the best. Determines objectives sets priorities, and delegates work. Accepts responsibility for mistakes. Demonstrates tenacity and willingness to go the distance to get something done.
  • Attention to detail: Does not let important details slip through the cracks or derail a project.
  • Business Analysis: Evaluates many competing factors to form sound judgments and recommendations that balance current and anticipated business and technology needs.
  • Communication and Presentation: Able to effectively communicate and present library and technical concepts to technical and non-technical professionals. Speaks and writes clearly and articulately without being overly verbose.
  • Enthusiasm: Exhibits passion and excitement overwork. Has a can-do attitude.
  • Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
  • Organization and planning: Plans, organizes, schedules and budgets in an efficient, productive manner. Focuses on key priorities. 
  • Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
  • Technically Savvy: Highly knowledgeable on current and proven library systems-related technologies and proactively seeks to gain knowledge and understanding of evolving technologies that could have a positive impact on current systems, software, data, and tools.

 

Required Qualifications:

  • College/university degree
  • Ability to travel. The applicant should live close to an international airport. Up to 30% travel.
  • Ability to attend online meetings during US business hours (eastern - pacific) 
  • Professional English skills
  • Located in Oceania Region

 

Preferred Qualifications:

  • Project management, and presentation skills.
  • Master’s degree in Library science or Information Systems
  • Adult training and learning methodologies
  • Experience working as a developer, systems librarian or in a similar role.
  • Experience working with REST APIs
  • Electronic resource management
  • Working with data analysis and visualization tools like Tableau or similar software
  • Basic programming and scripting
  • Understanding of Linked data concepts and applications

EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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