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Agile Product Owner

Date:  Jul 20, 2022

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.



As a Agile Product Owner (APO), you will work with a development team or teams to build functionality for EBSCO based products and services that make up the EBSCO Books Portfolio.

As a connecting point between product management and technology you will utilize a unique blend of business and technical savvy to make the company vision a reality. You bring in-depth knowledge of your discipline and have the critical thinking and analytical skills required to solve complex problems and take a new perspective on existing solutions.  You are capable of leading projects with accountability, as well as the ability to act as a resource for colleagues. 

APOs are agile team backlog owners and the guardians of product quality. You will be responsible for the effective translation of business and technical features into clearly defined requirements and will serve as the point person for these requirements as they are implemented by development teams in alignment with the ART Program Increments.

You will participate in customer user research and will take an active role in amplifying the voice of the customer, and the product line strategy to your development team(s). You will stay apprised of key technologies utilized by your team as well as technology trends, to keep apace. As you collaborate with your team to deliver value, you’ll help develop appropriate documentation, product positioning, and release plans and well as playing a critical role facilitating business acceptance testing.

Primary Responsibilities

  • Work with agile development teams to deliver great products and services for our customers
  • Promote continuous improvement
  • Operate effectively in a highly collaborative environment across multiple functional teams
  • Know your product details and contribute a genuine passion and enthusiasm for the product and mission
  • Assist Product Managers with the definition of product features and functionality
  • Express requirements in well written stories which have clear acceptance criteria
  • Maintain an actionable, prioritized team backlog
  • Proactively communicate progress, decisions, impediments, and risks
  • Effective demonstration of working software to stakeholders
  • Ensure high quality software releases to our customers

Who you are

  • Lead by example and is self-confident but humble
  • Operate with a defined vision and a bias for action
  • A self-directed, rapid learner
  • Not content with the status quo and able to break down barriers to pull the company forward
  • Exhibit passion and excitement regarding your work
  • Tenacious and willing to go the distance to get things done
  • Collaborative by choice and doesn’t make decisions in isolation
  • Passionate about improving the responsiveness and quality of the solutions delivered
  • Adaptable to changing priorities and conditions and copes effectively with ambiguity and complexity
  • Effective written and face-to-face communicator

Required Qualifications

  • At least four years working in a Product Management role as a Product Owner, or Business Analyst, in a software delivery capacity OR equivalent experience
  • Four or more years of proven experience working in lean-agile software development environment
  • BA degree or higher preferred, or equivalent combination of education and experience and training

Preferred Qualifications

  • Experience in the use of a variety of business analysis tools and techniques to aid in the breakdown of large chunks of work, elicit requirements, or make decisions
  • Experience in product management and delivery of consumer facing software or services
  • Experience working within a Lean-agile software product development method, such as Scrum, Kanban, or SAFe
  • Experience with software development in AWS



COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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