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Account Executive, GOBI

Date:  Sep 21, 2022

Remote, MA, US, Remote

Onsite or Remote:  Remote
Company Name:  EBSCO Information Services

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.





The Account Executive’s (AE) primary duty is the management of GOBI Library Solutions customers. The AE is directly responsible for servicing all existing business relationships and identifying new sales opportunities. The Account Executive is responsible for developing new customers and maximizing selling opportunities.



Primary Responsibilities

  • Direct sales through telephone and e-mail of GOBI Library Solutions products and services to assigned accounts.   
  • Achieve sales quota(s) for given fiscal year as determined and announced by Sales Management.  
  • Monthly assessment of territory sales, trends, and opportunity pipeline.
  • Achieve an expert knowledge base of GOBI products and services and working knowledge of the competition.
  • Provide online demos of GOBI platform to new and existing customers.
  • Maintain comprehensive customer information in NetCRM.
  • Collaborate with field representatives to identify and grow new business in respective territory.




Required Qualifications


  • College degree
  • 2+ years of experience working in a library or organization providing services to libraries.
  • 2+ years of sales experience.
  • Knowledge of library technical services, systems, and other bibliographic databases.
  • Superior written and verbal skills, including telephone skills, coupled with very strong interpersonal skills.


Preferred Qualifications

  • Ability to make first time (cold) calls, manage customer accounts, understand content and functionality as well as the understanding of on-line services as they pertain to information delivery.
  • Must be able to think independently and make decisions based on the comparison and evaluation of relevant information: exercising discretion and independent judgment are essential.
  • Self-motivated; able to perform at high levels of effectiveness with minimal supervision.  Ability to prioritize and work independently.
  • MLS degree.
  • Ability to travel to sales meetings and conferences.


Target Annual Compensation Range:  $51,100 - 73,000


This Pay Target range includes a typical sales commission. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here:



We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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