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Project Manager, PMO

Date: May 9, 2021

Location: Remote, MA, US, Remote

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

The Project Manager, PMO will manage implementation of software/database/integrated projects and Go To Market Planning.  They will build productive relationships and collaborate with Executive Leaders, Product Management, Technology, Customer Satisfaction, Publisher/Partner Relations, Sales and Marketing.  They will also govern the EBSCO Information Services (EIS) Pragmatic processes, with a special focus on the Launch process.


What You’ll Do:

  • Manage various initiatives across the organization, including internal and customer-facing processes, products and compliance efforts
  • Assist in defining project scope and objectives, and identifying a plan to effectively manage changes to scope
  • Create and maintain schedule and project plan with project team, identifying and understanding all factors which will influence this throughout the project lifecycle
  • Coordinate efforts with third parties / vendors
  • Partner with sponsor and necessary departments to assess external and internal impact, and secure and manage stakeholder involvement throughout the lifecycle of the project
  • Work with the project team to identify, analyze and manage issues, constraints, assumptions and risks
  • Facilitate project meetings to ensure requirements and actions are tracked and met
  • Drive project team to key decisions to keep the project on track
  • Identify and manage dependencies with other projects and efforts at EBSCO Information Services (EIS) and EBSCO Corporate Offices
  • Develop and execute project communication plans ensuring visibility on progress for key stakeholders
  • Complete and maintain core PMO project documentation for each project
  • Provide feedback and take action to improve PMO and Pragmatic processes
  • Drive efficiency and standard work practices around launches across departments


Who You Are:

  • Results-driven leader that exhibits initiative and has a strong work ethic 
  • Able to operate in a fast-paced organization, easily and quickly adapting to change
  • Collaborative by choice
  • Able to manage and prioritize multiple projects and deadlines 
  • Motivated self-learner with a focus on team / company success 
  • Enjoys a good challenge
  • Effective written and verbal communicator
  • Highly organized, with excellent attention to detail and ability to effectively multi-task
  • Has a positive, can-do approach to your work
  • Has a focus on continuous improvement in all aspects of your work


Skills or Experience Needed:

  • Bachelor's Degree or 4+ years work experience in a business or technical environment
  • 2+ years’ experience leading cross-functional and cross-organizational projects
  • 2+ years of indirect/direct team leadership experience
  • Experience with project management tools and techniques
  • Broad experience with Microsoft Office Suite



Skills That Set You Apart:

  • Experience with various project management methodologies (lean-agile, Kanban, scrum, waterfall, etc.)
  • Experience in training other team members and/or departments
  • Experience with EBSCO products or related products / markets
  • Experience with Pragmatic Institute practices

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


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