Principal Software Engineer in Search

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

About the Role

Our Search teams are focused on continuously improving the EBSCO search experience.  In this role, you will research, analyze, design, develop and sustain a large-scale, high-volume IR system. Our projects include: multiple language support, semantic search, natural language processing, IR algorithms, localization, document ranking, clustering, indexing, search speed, scalability & resource efficiency, and manageability.

As a Software Engineer, you will work on an Agile development team building, testing and deploying great products and services for our customers.  You will create information products and services that inform the world, advancing research in traditional and emerging fields and transforming learning and education.

EBSCO's product development process is based on the Scaled Agile Framework for enterprises (SAFe). As a member of an Agile development team at EBSCO, you will design, develop and demonstrate software in 1- or 2-week iterations as part of an Agile Release Train developing to a SAFe Program Increment. You will strive for continuous improvement in knowledge and productivity, and display a pattern of continual learning and a desire to broaden your software development and design skills.

 What you’ll do

• Provide expertise on system architecture, design, implementation, testing, delivery, and operation of premium EBSCO products
• Work directly with product management and your team while analyzing and decomposing complex software requirements into simple user stories for planning and execution.
• Collaborate with your team to estimate the size and complexity of the features.  Perform the technical design, implementation, and testing of features and commit to stories to be accomplished in an iteration.
• Be a technical leader for product features, helping ensure that development activities are coordinated throughout the development cycle achieving scalable solutions for our customer base.
• Conduct new technology research, proof of concept, and design work that will provide direction for the enhancement of the search ecosystem.
• Mentor other engineers on the team.
• Assist other teams or ARTs on tasks in areas where your specific expertise is needed.
• Own system and feature quality throughout the development, testing and deployment phases to ensure quality delivery expectations are met.
• Drive value and continuously improve the quality of the team’s deliverables by authoring well-engineered solutions using test-first/test-driven methodologies.
• Provide ongoing maintenance, support and enhancements to existing systems and platforms.
• Contribute to the continuous improvement of your team.
• Collaborate with other software engineers to elevate technology and consistently apply best practices for design, coding standards, performance, security, delivery, and maintainability.
• Demonstrate ownership of developed components from development through production.
• Exemplify the principles behind the Agile Manifesto and SAFe framework in all interactions.

Skills or experience you need

• Bachelor’s Degree in Computer Science, MIS, Computer Engineering or other Technical related degree or equivalent experience.
• 10+ years of software development with demonstrated expertise in Java and C++.
• 5+ years of experience in large scale AWS based software design and development.

Skills or experience that sets you apart

• Advanced Degree in Computer Science, MIS, Computer Engineering or other Technical or Math related degree, or equivalent.
• Experience in multiple of the following areas:
  • Search technology
  • Multilingual information retrieval
  • Natural language processing and machine learning
• Understanding of multivariate experiments and key indicators within the search domain
• Outstanding written and verbal communication skills
• Demonstrated ability to create diagrams, charts and graphs to convey concepts both to engineering staff and management
• Demonstrated ability to work effectively in a fast-paced, team-oriented work environment
• Demonstrated working knowledge and experience with Microservices and microservice design patterns.
• Experience in a true CI/CD environment.

EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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