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Manager, System Architecture

Date: Jul 11, 2019

Location: Ipswich, MA, US, 01938

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

EBSCO Information Services Architecture is looking for a leader of its SAFe Systems Architecture practice. Systems Architects work directly with development teams and are focused on the present and the near-term technical challenges, doing proof of concepts and building architectural runway. We have a great team of engaged, accomplished Systems Architects and they need a dynamic servant leader.

This role is primarily focused on the leadership and development of System Architects and Community of Architects practices and enables self-directed teams to successfully execute against their goals within a Product and Agile organization in support of corporate vision and strategy.

Reporting to the Director of Systems Architecture, this leader is constantly looking for ways to collaborate with the other leaders in Architecture to link the near-term architectural needs of Systems and Solution Architecture with the longer-term work being done by Enterprise Architecture.



  • Recruit, retain and develop 5-9 top notch System Architects
  • Establish and foster a culture of feedback loops
  • Communicate constantly, both electronically and face to face
  • Help to refine and improve cross-team software development processes and tools 

  • Report key issues, progress, and plans to senior management
  • Support Architecture Operations efforts, such as backlog curation and Office of the CIO objectives
  • Support alignment with enterprise-level initiatives, such as the Digital Workplace Strategy
  • Lead accountability, autonomy, and empowerment within your team and manage the appropriate boundaries to achieve the result of having self-directed System Architects


Cultural Competencies

  • Drive 

  • Positive Attitude 

  • Good Judgement 

  • Open Communication 

  • Collaboration 

  • Desire to Make an Impact 

  • Eager to Understand 

  • Accountable 

  • Decisive 

  • Team Player


Required Qualifications

  • Bachelor’s Degree in Computer Information Systems, Computer Science, or related field of study
  • 2+ years managing teams
  • 5+ years relevant technology experience
  • 2+ years’ experience in Agile methodology, enterprise agile, LESS, DA(D) or SAFe


Preferred Qualifications 

  • Knowledge of one or more project management technologies (Rally, Jira, Asana)
  • Knowledge of EBSCOhost internal (proprietary) technology 

  • 5 years mission critical online service development 

  • The ability to manage multiple priorities and efficiently balance between them
  • A sense of urgency and a strong bias for action
  • A highly self-motivated individual who acts proactively, and acknowledges problems, takes responsibility, and determines what can be done to solve the problem.
  • Outstanding written and verbal communication skills
  • Experience with web-based tools for collaboration and communication
  • Ability to communicate effectively with technical and non-technical stakeholders

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: Boston

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