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Director, Network and Platform Security Operations

Date: Mar 1, 2019

Location: Ipswich, MA, US, 01938

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

Director, Network and Platform Security Operations (NPS)


Located north of Boston, EBSCO Information Services (EIS) is widely recognized as the leader in providing innovative digital content delivery and the application of technology to transform the digital learning environment.  Our flagship product EBSCOhost is the world's most-used reference resource, supplying a fee-based online research service of full-text databases, eBooks, subject indexes, point-of-care medical references, and an array of historical digital archives.  EIS is searching for a transformational leader to help drive innovations and investments in the security of all Customer-facing services and web application development environments.  In this capacity, the Director for Network and Platform Security (Director, NPS) will provide technical and managerial leadership for at least four teams and managers of high performing architects, engineers, developers, analysts, and delivery experts.  This highly visible senior role will lead the following EIS functional areas:  

Network Security

Platform Security

  • Customer-facing Service Delivery Network (SDN) Security Monitoring and Protection
  • Customer-facing Web Application and Platform Development Security
  • Network Security Architecture/Engineering
  • Infrastructure Asset Management
  • Secure DevOps Program
  • Regulatory Compliance (Security / Privacy)
  • Cyber Threat Intel Management
  • Cyber Incident Response Team (CIRT)
  • Developer Tools Architecture Design, Engineering, Deployment, and Management


Reporting to the Vice President for Information Security and Platform Operations (ISO), this senior leadership role shall instill the highest standards of security engineering best practices across the Company while emphasizing a culture of balance and collaboration.

Primary Responsibilities

  • Establish and maintain a culture of excellence in all EIS Network and Security Operations while driving the quality and responsiveness of our 24x7 Cyber Incident Response Team (CIRT), to include cyber threat intelligence, forensic analysis, controls implementation, and mitigation planning
  • Partner with EBSCO Corporate IT teams to implement an effective security operations program across all EIS infrastructure environments (Public Cloud and Private Hosted)
  • Develop an effective regulatory compliance program that supports a broad spectrum of standards, to include HIPAA, COPPA, FEDRAMP, GDPR and ISO 27001
  • Co-manage the EIS Business Continuity and Disaster Recovery program with the Director of Infrastructure and Data Center Operations (IDC), and the Director of Reliability Engineering and Operations (REO), and advise executive senior management of business risks and opportunities associated with our infrastructure and data center operations.
  • Implement a comprehensive company-wide security/privacy training program and create a development strategy for Network and Platform Security staff.
  • Develop and manage the EIS Network and Platform Security budget for maintenance, repairs, capital and general operating costs, bottom-up development of yearly budgets, and negotiation and approval of vendor contracts/agreements

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: Boston

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