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Content Analyst

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Date: Jun 28, 2018

Location: Ipswich, MA, US, 01938

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

EBSCO Information Services provides students, researchers, and health and business professionals around the world access to information that transforms their lives. EBSCO’s Journal Content Pipeline manages the end-to-end content lifecycle, from extraction and transformation to product build, allowing our customers to easily search and discover journal articles that meet their needs.  


We are looking for a team player who has a passion for metadata, industry content standards, and continuously improving the value of the content we deliver to our end users. The Content Analyst will use technical, analytical, and problem solving skills to drive innovation that will significantly impact the quality, usefulness, and speed for content loading onto EBSCO products. The Content Analyst will be responsible for provider content feed analysis and troubleshooting, data profiling, and the support of up- and downstream teams that lead content acquisition and loader development. 


Primary Responsibilities:

  • Execute reporting on metadata and full text sources in a high-volume environment, including applying big-data technologies as appropriate
  • Identify high-value opportunities and targets for the loader pipeline, at the provider level and the loader level
  • Help facilitate formulation and adoption of technical standards regarding data structuring
  • Identify gaps in existing analysis capabilities and drive change to deliver needed tools and workflows
  • Write detailed technical loader design specifications that describe how to map bibliographic data sources to required format
  • Work closely with software developers and quality analysts on product configurations and data transformations to ensure accurate technical implementation 
  • Provide troubleshooting support from a technical design perspective for existing feeds and loaders
  • Provide insight into metadata best practices to help guide company-wide data normalization efforts.


Role-Based Competencies:

  • Self-Motivated: Drives oneself to overcome challenges and lead by example
  • Strategic Thinking: Thinks broadly about processes and generates new ideas as well as drive the implementation of new workflows
  • Persistent and Proactive: Dives into problem solving to identify true root cause and identify and communicate prevention plans
  • Collaboration:  Works effectively with team members and cross functional teams to accomplish individual, team and organization goals
  • Flexibility/Adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change
  • Openness to feedback and ideas: Solicits feedback and has high expectations of self and team to relentelessly improve



  • Masters of Library Science degree, or comparable experience

  • Minimum of two years in the field of librarianship or bibliographic database development or design, including demonstrated experience creating or manipulating bibliographic data in a searchable database environment
  • Minimum of two years of experience with web-based bibliographic database search and retrieval techniques
  • Minimum of one year experience with indexing methods as applied to bibliographic data
  • Minimum of one year experience reading and understanding documents in XML format
  • Minimum of one year ability to balance multiple projects concurrently in a fast-paced, deadline-driven environment
  • Excellent technical communication skills, both verbal and written
  • Excellent analytical skills and attention to detail


Preferred Qualifications:

  • Business analysis experience preferred, including project analysis, requirements production and management, process flow documentation
  • Experience reading or writing XSLT preferred
  • Ability to work well in a team environment
  • Familiarity with standard bibliographic format standards (e.g. Dublin Core, JSON, NLM XML, JATS, MARC21) preferred
  • Excellent technical communication skills, both verbal and written
  • Excellent analytical skills and attention to detail

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Boston

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