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Agile Requirements Coach

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Date: Jan 8, 2018

Location: Ipswich, MA, US, 01938

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.

Agile Requirements Coach

The Agile Requirements Coach is responsible for teaching, coaching and mentoring agile delivery teams, product owners, product managers, and other roles in the creation of Agile requirements. The Agile Requirements Coach is an experienced practitioner of Agile requirements methods such as Feature and User Story writing, Acceptance Test Driven Development (ATDD), Behavior Driven Development (BDD), requirements elicitation, etc., and also has skills in teaching, coaching, mentoring, and facilitating. The Agile Requirements Coach should be comfortable working at both the team and Program level, as well as with management at the Director level and below, to facilitate the adoption of specific Agile requirements practices and improve the maturity of our requirements quality and delivery.


Primary Responsibilities:

  • Coach Product Owners, Product Managers, Agile teams and others on the creation of Agile requirements
  • Create and deliver training on Agile requirements, techniques and skills for eliciting requirements, and facilitation of requirements meetings
  • Establish best practices for Agile requirements across our requirements model
  • Facilitate the Agile requirements peer working groups
  • Travel, as necessary, to remote offices to conduct training or in-person coaching


Role-Based Competencies:

  • Lean-Agile Practitioner: Knows and appreciates the depths of Lean-Agile practices and principles so they may influence individuals, teams, and managers of all levels within the organization. Believes in the change we have embarked upon and is a living example of principles and practices they coach.
  • Business Analysis: Has practical, hands-on experience in the role of a Product Owner or Business Analyst who is skilled in the use of Agile requirements methods, particularly User Stories, Acceptance Criteria, requirements elicitation, and ATDD. Knows how to break complex problems/requirements into simpler, executable, pieces.
  • Coaching: able to guide others on a journey of self-discovery through observation, questioning, nudging, and other tools to help them understand and execute Lean, Agile, and continuous improvement through problem solving.
  • Facilitating: Sets a high bar for facilitation of team and ART level ceremonies related to the creation and refinement of Agile requirements.
  • Transformation Mastery: acts a change agent within the organization. Can effectively operate at multiple levels of management, including the senior executives, to address systemic problems and advance Lean-Agile adoption. Know how to keep Lean real and practical.
  • Business Mastery: Obtains a practical working knowledge or our customers and products, particularly the value proposition we present to our customers, and can convey that information effectively to individuals and teams in order to build connections for them between the work they do and purpose it serves. Establishes relationships with more knowledgeable business people and draws upon their expertise when needed.
  • Technical Mastery: Displays a working knowledge of our software systems and methods and process for creating and delivering software to more effectively coach and teach, as well as remove impediments. Establishes relationships with more knowledgeable technical people and draws upon their expertise when needed.
  • Mentoring:  Able to roster the personal and professional growth of someone else through the sharing of knowledge, skills, and perspectives and use of the mentoring arc.
  • Teaching: uses a variety of teaching methods to impart knowledge and guidance to individuals and teams. Capable of teaching in a classroom or lecture setting in an effective manner to train large groups of people at once.
  • Continuous Learning: Recognize the limits of what you know and understand what is needed by the organization to proactively expand your knowledge and experience so you can effectively lead and coach others.


Cultural Competencies:

  • Drive
  • Positive Attitude
  • Good Judgement
  • Open Communication
  • Collaboration
  • Desire to Make an Impact
  • Eager to Understand
  • Accountable
  • Decisive
  • Team Player 



  • Minimum of 4 years in a role which is responsible for providing requirements to Agile software development teams


Preferred Qualifications:

  • Experience with more than one Agile requirements techniques such as user stories, features, Acceptance Test Driven Development, Specification by Example, or Behavioral Driven Development


Why the North Shore of Boston and EBSCO are great places to live and work!


Here at EBSCO we will provide relocation assistance to the best and brightest people.  We are 45 minutes outside of Boston just minutes from the beach in Ipswich, MA.  Ipswich is a part of the North Shore and contains a wide variety of locally owned shops, restaurants, and farms.  It is not only a great area to work but to raise a family.  Below are resources for you to review to better familiarize yourself with Ipswich and the North Shore area. If you have any questions please don’t hesitate to reach out to EBSCO’s Talent Acquisition Team.

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Boston

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