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Content Project Manager

Date: Nov 18, 2020

Location: Glendale, CA, US, 90039

Company: EBSCO Industries Inc

EBSCO Health is part of EBSCO Information Services (EIS), a division of EBSCO Industries Inc. EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. EBSCO is a company that will motivate you, inspire you, and allow you to grow.

Content Project Manager

 

The Content Projects Manager will support ongoing refinement and optimization work for CCMS and DITA implementations. He/she will lead the CCMS team in evolving editorial workflows and establishing best practices, as well as collaborate with Content Engineering and Editorial to support content model evolution and coordinate the roll-out of associated workflow changes to writers/editors. The Content Projects Manager will collaborate with all teams involved to manage ongoing projects against their goals, ensuring turnaround times are met for each process, and that projects are on track.

 

Primary Responsibilities:   

  • Collaborate with EBSCO Health product team and content engineering to plan and execute DITA and CCMS implementations 
  • Coordinate roll-outs of content model evolution workflow changes to writers/editors 
  • Plan and execute ongoing CCMS trainings for editorial teams and deploy training for new hires 
  • Optimize the use of CCMS for editorial team
  • Manage centralized systems, including 
    • Tracking content development goals and operational capacity 
    • Tracking content currency and quality 
  • Serve as project manager for projects as requested by editorial, product management, and technology leadership, including scoping requirements, prioritization in queue, and delegation to team members 
  • Other duties as assigned by manager

 

Required Qualifications:

  • Bachelor’s degree in a related field
  • 3+ years of experience with project management
  • 2+ year of experience in developing and executing training for editorial staff on CCMS/DITA concepts
  • 3+ year of indirect/direct team leadership experience
  • 2+ years of experience with XML, Content Management Systems, and DITA-based authoring

 

Preferred Qualifications: 

  • Results-driven leader that exhibits initiative and has a strong work ethic 
  • Ability to manage and prioritize multiple projects and deadlines 
  • Ability to collaborate cross-functionally and coordinate process workflow to meet implementation deadlines  
  • Ability to learn and understand existing complex systems
  • Demonstrated interpersonal skills such that training is effectively deployed and ongoing support is received positively 
  • Motivated self-learner with focus on team success 

EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.


Nearest Major Market: Los Angeles

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