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Human Resources Coordinator (Contract)

Date:  Jun 11, 2022

Enfield, ENG, GB, EN1 3XA

Onsite or Remote:  Hybrid
Company Name:  EBSCO Information Services

EBSCO International is the international operations group of EBSCO Information Services (EIS).  EIS provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, Massachusetts, USA, EIS employs more than 2,700 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team.  EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.





To provide overall processing and administrative support to the HR department which includes: 5 payrolls, recruitment & selection, new starters/leavers, benefits, employee relations, health & safety, facilities, office stationery, HR and KPI reporting.


Primary Responsibilities

  • Ensure that all HR related administration is processed efficiently and appropriately, and queries are dealt promptly or escalated to a manager/line manager where appropriate
  • Manage the maternity/paternity/adoption process with each employee from start to return to work stage
  • Manage absence and leave records on the various systems and notifying payroll on entitlements
  • Manage and implement the recruitment policy and guidelines ensuring we have transparent and fair practices, including checking each new hire has the right to work in the UK
  • Support recruitment and selection and interviewing for all staff, coordinating with line managers and agencies as appropriate
  • Process all new starter administration including but not limited to the sending out offer letters, obtaining references, setting up on systems, answering queries etc.
  • Liaise with line managers and IT to ensure that all IT set up is in place for new starters and new appointments 
  • Liaise with all new starters managers to ensure training schedules are in place and the relevant persons are informed and have actioned what is necessary
  • Carry out new starters on boarding process on or near their first day, ensuring that they are fully inducted into EBSCO policies, procedures, values and mission and monitor the induction process for its continuing effectiveness
  • Assist with employee lifecycle administration including leavers
  • Ensure all staff (and new) are set up on staff benefits and are utilising these
  • Ensure all staff have up to date paperwork – handbook, contracts, letters, job descriptions etc
  • Deal with all aspects of the Employee Central/Mitrefinch systems and resolve any issues that may arise
  • Support with formal meetings for various Employee Relations cases
  • Support with HR related projects as and when required
  • Support and be back up for office facilities and health and safety, ensuring staff and managers are informed of their responsibilities
  • Process all 5 payrolls monthly within agreed deadlines and in communication with all parties involved
  • Ensure all templates within the HR folder are updated and reviewed
  • Responsible for meeting deadlines set by management
  • Responsible for general administration for the department
  • Pull together monthly KPI report for Finance
  • Provide regular reports on HR matters as and when required
  • Any other duties as reasonably required to fulfill the role



  • Full or part CIPD qualified or equivalent work experience within HR
  • Degree Educated
  • English/Maths GCSE or equivalent C or above
  • 1-2 years experience working in Human Resources
  • Experience of HR software systems
  • Experience of payroll
  • Excellent communication skills written and verbal
  • High level of accuracy and attention to detail
  • Knowledge of Employment Law and employment regulations
  • Excellent organisational and time management skills




Job Segment: HR, Administrative Assistant, Employee Relations, Human Resources, Administrative