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Collection Management Specialist, EBSCO eBooks

Date: May 23, 2019

Location: Ipswich, MA, US, 01938

Company: EBSCO Industries Inc

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities.



This individual is responsible for curating print books, e-books, and audiobooks for both GOBI Library solutions and EBSCO eBooks, which combined total over 17 million books from thousands of the best publishers. Curation strategies will include traditional collection development tools as well as more advanced analytics and evidence-based methodologies.  This role helps define market value and competitive advantages and disadvantages for EBSCO’s print book, e-book and audiobook product lines, and performs competitive intelligence for all related content. The Collection Management Specialist will ensure that our Book products are of high value, current, and competitive. Collaborating with Sales, Marketing, Publisher Relations, Operations, and Customer Support to ensure alignment across the enterprise on content related topics is required. This person should be self-starting and have a bias for action.



The Collection Management Specialist will:

  • Maintain existing e-book subscription products to ensure they are competitive, including library facing analysis and quality validation
  • Create and maintain subject-based or market-focused collections and lists to ensure customers can easily locate content relevant to their needs
  • Identify new product opportunities based on market research, customer surveys and focus groups, and competitive intelligence
  • Develop e-book custom collections, recommend relevant content for customers, respond to high-priority and urgent customer needs and RFPs to support sales of EBSCO Books
  • Analyze and interpret usage and sales data to help identify and target needed content as well as incorporate findings into the collection development policy and the content acquisition strategy
  • Work on other departmental projects as needed (i.e. SEE-IT Award, DRM Free, OA, Metadata enhancement)
  • Coordinate with sales department to improve existing book products and development processes; use expertise to advise sales regarding customer inquiries and actively communicate to sales and marketing any updates and enhancements to book products
  • Coordinate with marketing to improve the placement and display of products, work to ensure products are effectively and accurately represented on the website, in brochures, and in other promotional media
  • Coordinate with publisher relations to evaluate and approve new publisher partners



  • Understands the theory and practice of collection development, including establishing goals and priorities, researching and documenting provenance, conducting assessments of collections, and appreciating the relationships between the physical items, their content, and monetary and research values.
  • Develops and maintains a knowledge of high value content for diverse markets.
  • Is able to establish effective relationships with stakeholders, vendors, organizations, communities, individuals, and colleagues for the purpose of developing collections.
  • Excellent attention to detail and organizational skills.
  • Ability to multi-task and be flexible and creative in approaching daily projects. 
  • Professional manner, in speaking and in writing.
  • Exhibits passion and excitement regarding their work and has a “can do” attitude.
  • Thinks outside the box and is not limited by existing parameters.  Generates new and innovative ideas and approaches for the business.
  • initiates and participates in interdepartmental collaboration while still being able to maintain dedicated individual contributor projects
  • Ability to effectively communicate and present ideas and concepts in a clear and concise manner that leads to decision and action.
  • Is constantly looking for ways to improve individual skills. 



  • Commit to Sustained Profit Growth
  • Have a Defined Vision and Operate with a Bias for Action
  • Be Customer Focused and Sales Driven
  • Understand that Change is Necessary
  • Recognize that you can’t manage what you can’t measure
  • Foster Creativity and Continuous Improvement
  • Insist on Quality
  • Do What You Say You Will Do
  • Cultivate Passion
  • Realize that Business is a Long-Run Game
  • Improve the Foundation
  • Be Humble


Education or experience required:

  • MLS or commensurate degree in similar field of study

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Boston

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