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Desktop Support Specialist

Date:  Jun 25, 2022

Panama City Beach, FL, US, 32461

Onsite or Remote:  Onsite
Company Name:  Alys Beach


From the moment one views the iconic butteries and towering palms lining the center of our beach town, there is an unrivaled sense of escape. Alys Beach is carefully crafted to celebrate the public realm of streets, parks, pedestrian paths, and great civic buildings in a manner reminiscent of the world’s most beloved seaside towns. In recognition of the strong draw of the sea, our streets orient to the beach, guaranteeing views to the Gulf and cooling sea breezes.

Alys Beach is a groundbreaking community located along the Gulf of Mexico on Florida’s panhandle coast, six miles east of Seaside on Scenic Highway 30A. Planned by Duany Plater-Zyberk & Company, Alys Beach is a Traditional Neighborhood Development (TND) whose architectural vision has its roots in the style of Bermuda architecture and in the courtyards of Antigua, Guatemala, the colonial capital of Central America.

Alys Beach is in the early stages of town building. Our purpose is to evolve along with your family, maintaining the timeless traditions of sustainability and the highest standards of design and construction. Come join us in creating a special place to live, visit, relax, and play.

Job Summary 

Responsible for monitoring, troubleshooting and maintaining all computer systems at Alys Beach. Assists with IT related projects and provides IT support for all Alys Beach employees and special events.

Job Responsibilities 

  • Support & installation of PC hardware components, desktop operating system software & applications (MS Office Suite, Photoshop, InDesign, Visio, etc.)
  • Troubleshooting various issues related to printers, computers, network, telephone (analog & VOIP) & audio-visual equipment
  • Network maintenance & troubleshooting
  • Update & maintain detailed inventory
  • Create, update & maintain detailed audio / video instructions
  • Support events team with technical needs during events (IT / AV needs)
  • Monitoring support requests

Job Requirements 

  • Associates Degree or equivalent experience (3-5 Years)
  • Ability to work Nights , Weekends and Holidays

Essential Job Functions 

  • Outstanding organizational, interpersonal and communication (written and verbal) skills
  • Strong analytical and problem-solving skills
  • May require sitting for long periods of time in an office environment
  • Ability to lift 50 lbs.

Preferred Skills

  • Experience troubleshooting Windows 7 and Windows 10
  • Experience with Property Management Systems 
  • Experience with Point of Sale software 
  • Intermediate to advanced skills with Microsoft Office products
  • Certification: CompTIA A+

EBSCO Industries, an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.  EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Nearest Major Market: Panama City

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